Talent.com
Social Media Content Moderator- Korean Bilingual- Onsite

Social Media Content Moderator- Korean Bilingual- Onsite

Teleperformance USAFort Pierce, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and   passionate people speaking more than   300 languages, our global scale and local   presence allow us to be a force of good   in supporting our communities, our   clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our Port Saint Lucie, Florida location.

Your Responsibilities

Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and / or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.

If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!

  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always
  • implement correct policies

  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • Experience navigating internet websites including social media, commercial websites, etc.
  • Comfortabililty reviewing internet content that may be deemed inappropriate and / or contain explicit material.
  • Attention to detail.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Predictable and reliable attendance.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • What We Prefer

  • Experience in reviewing / monitoring social media
  • Consistent work history
  • Proven oral & written communication skills
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Social Media Content • Fort Pierce, FL, United States

    Related jobs
    Social Media Content Moderator - French Bilingual - Onsite

    Social Media Content Moderator - French Bilingual - Onsite

    MediabistroFort Pierce, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Creative Producer for UGC Content

    Creative Producer for UGC Content

    VirtualVocationsPort Saint Lucie, Florida, United States
    Full-time
    A company is looking for a Creative Producer (UGC / TikTok / Reels) experienced in short-form video content for the beauty and skincare industry. Key Responsibilities Produce, test, and scale TikTok / R...Show moreLast updated: 3 days ago
    Social Media Content Moderator- Korean Bilingual- Onsite

    Social Media Content Moderator- Korean Bilingual- Onsite

    MediabistroOkeechobee, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Social Media Content Moderator - Spanish Bilingual- Onsite

    Social Media Content Moderator - Spanish Bilingual- Onsite

    Teleperformance USAOkeechobee, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustai...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Paid Media Manager

    Senior Paid Media Manager

    VirtualVocationsPort Saint Lucie, Florida, United States
    Full-time
    A company is looking for a Senior Paid Media Manager to lead strategy and execution across ecommerce and lead generation accounts. Key Responsibilities Manage campaign builds, optimizations, pacin...Show moreLast updated: 30+ days ago
    • Promoted
    Social Media Content Moderator- Korean Bilingual- Onsite

    Social Media Content Moderator- Korean Bilingual- Onsite

    Teleperformance USAOkeechobee, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Social Media Content Moderator - French Bilingual - Onsite

    Social Media Content Moderator - French Bilingual - Onsite

    Teleperformance USAOkeechobee, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Medical-Surgical Telemetry Nurse

    Travel Medical-Surgical Telemetry Nurse

    Premier Medical Staffing ServicesVero Beach, FL, US
    Permanent
    Premier Medical Staffing Services is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Vero Beach, Florida. Job Description & Requirements.Premier Medical Staffing Job I...Show moreLast updated: 1 day ago
    • Promoted
    Travel Nurse RN - Med Surg / Telemetry

    Travel Nurse RN - Med Surg / Telemetry

    Voyage HealthcareVero Beach, FL, US
    Full-time
    Voyage Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Vero Beach, Florida.Job Description & Requirements. Voyage Healthcare Job ID #JOB-418048.Pay packa...Show moreLast updated: 1 day ago
    • Promoted
    Social Media Content Coordinator

    Social Media Content Coordinator

    VirtualVocationsPort Saint Lucie, Florida, United States
    Full-time
    A company is looking for a Social Media and Content Coordinator to create impactful digital content and manage social media engagement. Key Responsibilities Produce and manage engaging content acr...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitFellsmere, FL, US
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 7 hours ago
    • Promoted
    Travel Ultrasound Tech - $1,869 to $2,048 per week in Jupiter, FL

    Travel Ultrasound Tech - $1,869 to $2,048 per week in Jupiter, FL

    AlliedTravelCareersJUPITER, FL, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Ultrasound in JUPITER, Florida, 33458!.Job Description & Requirements. Sonographer - Diagnostic - (Sonography - Sono...Show moreLast updated: 9 days ago
    Social Media Content Moderator - Portuguese Bilingual - Onsite

    Social Media Content Moderator - Portuguese Bilingual - Onsite

    MediabistroOkeechobee, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Content QA Lead

    Content QA Lead

    VirtualVocationsPort Saint Lucie, Florida, United States
    Full-time
    A company is looking for a Content & Creative QA Lead to ensure the quality and consistency of various creative assets.Key Responsibilities Proofread and fact-check all written content for accura...Show moreLast updated: 3 days ago
    • Promoted
    Social Media Content Moderator - Portuguese Bilingual - Onsite

    Social Media Content Moderator - Portuguese Bilingual - Onsite

    Teleperformance USAPort Saint Lucie, FL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Med / Surgical Telemetry Registered Nurse - $1,293 per week

    Travel Med / Surgical Telemetry Registered Nurse - $1,293 per week

    American Medical StaffingVero Beach, FL, United States
    Full-time
    American Medical Staffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Vero Beach, Florida. Job Description & Requirements.We’re living in the new normal.Lives and c...Show moreLast updated: 3 days ago
    • Promoted
    Travel Medical-Surgical Telemetry Nurse - $1,429 per week

    Travel Medical-Surgical Telemetry Nurse - $1,429 per week

    Premier Medical Staffing ServicesVero Beach, FL, United States
    Full-time +1
    Premier Medical Staffing Services is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Vero Beach, Florida. Job Description & Requirements.Premier Medical Staffing Job ID #5...Show moreLast updated: 3 days ago
    • Promoted
    Travel Ultrasound Tech - $2,070 per week in Jupiter, FL

    Travel Ultrasound Tech - $2,070 per week in Jupiter, FL

    AlliedTravelCareersJupiter, FL, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Ultrasound in Jupiter, Florida, 33458!.Travel Radiology : General Ultrasound Jupiter. Shift Details : 10H Variable (7 : 30 P...Show moreLast updated: 9 days ago
    • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionFellsmere, FL, United States
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show moreLast updated: 30+ days ago
    • Promoted
    Creator Onboarding Lead

    Creator Onboarding Lead

    VirtualVocationsPort Saint Lucie, Florida, United States
    Full-time
    A company is looking for a Creator Onboarding & Community Lead.Key Responsibilities Lead outreach to creators and manage onboarding processes Run and manage social media accounts, engaging with ...Show moreLast updated: 2 days ago