Office on Aging (Office Assistant)

Administrative Assistant for the Office on Aging

The City of Cleveland Heights is seeking a highly organized, detail-oriented, and customer-focused Administrative Assistant for the Office on Aging. This position provides essential administrative and clerical support to ensure the efficient daily operations of the Office on Aging and Senior Activity Center, with emphasis on administrative organization, recordkeeping, transportation coordination, and customer service.

Essential duties and responsibilities include:

• Providing administrative and clerical support to the Office on Aging Supervisor and departmental staff.
• Preparing, proofreading, and distributing correspondence, forms, reports, and meeting materials.
• Maintaining departmental records, client files, and data for operational and grant reporting purposes.
• Assisting with program coordination, registration, and communication with participants and volunteers.
• Maintaining office organization, supply inventory, and purchasing records.
• Serving as the central contact for transportation scheduling and communication.
• Receiving ride requests from the Office Assistant; confirming ride details with residents and finalizing daily schedules.
• Communicating route assignments, schedule updates, and client needs to drivers.
• Maintaining transportation and trip logs, ensuring accuracy and accountability.
• Processing van trip donations, preparing deposits, and maintaining related financial documentation.
• Facilitating and supporting general departmental communication through varying forms of correspondence.
• Other duties as required.
• This position is required to perform administrative activities with minimal supervision, will use independent judgment and is required to display and implement the knowledge of operations and policies of the City, Office on Aging and the Parks & Recreation Department.

Qualifications include knowledge of office procedures and equipment, customer service principles, recordkeeping principles, keyboarding techniques, filing procedures and practices. Skills in using computers and software applications, proficient in digital communication and file management. Ability to prepare and proofread a variety of reports and documentation, maintain inventory and supplies, prioritize work and perform multiple tasks efficiently, work independently with minimal supervision, exercise sound judgment and discretion, collect, compile, and organize data. Reliable attendance and punctuality are essential.

The City of Cleveland Heights offers permanent full time employees an excellent benefits package!

• Comprehensive Medical & Dental Plan
• Paid Time Off
• Life Insurance
• Deferred Compensation Plans
• Employee Assistance Program

The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol/drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.