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Sr. A/V Engineer II (Remote)
Sr. A/V Engineer II (Remote)CrowdStrike • Myrtle Point, OR, US
Sr. A / V Engineer II (Remote)

Sr. A / V Engineer II (Remote)

CrowdStrike • Myrtle Point, OR, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. Our customers span all industries and rely on CrowdStrike to keep their businesses running, communities safe and lives moving forward. We are a mission-driven company that values flexibility and autonomy for career growth. We are always looking to add talented CrowdStrikers who are passionate about innovation and dedicated to our customers, our community and each other.

Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

CrowdStrike Information Technology is looking for an AV Engineer to join the IT Network Engineering team, which builds network, VoIP, and AV infrastructure that supports all CrowdStrike teams. The person in this position will play a key role building and supporting AV infrastructure in a collaborative environment at scale. The successful candidate will create engineering documentation in alignment with industry best practices, serve as a member of functional project teams, and participate in cross-team major initiatives. This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, continually learning new technologies and processes, and solving difficult problems by thinking quickly and developing innovative solutions.

What You'll Do

  • Maintain and operate collaboration spaces, conference room technology, and video collaboration platforms (Slack, Google Meet, Zoom) according to CrowdStrike reference AV architecture
  • Monitor AV infrastructure and traffic; identify and document problem areas and recommend infrastructure and performance improvements based on current and projected enterprise environment
  • Create and update AV knowledge-based documentation including AV operating procedures
  • Manage and coordinate with AV service vendors and partners to ensure timely resolution of issues and maintenance of systems
  • Prepare clear written plans and execute scheduled AV system maintenance to meet stated objectives within designated maintenance windows
  • Support the Service Desk and on-site teams for Executive Briefing Centers (EBC) by providing technical expertise and remote support for AV-related issues
  • Provide regular status updates on operational metrics and ongoing maintenance activities
  • Troubleshoot and resolve AV system issues across various platforms and hardware configurations
  • Support the strategic roadmap for AV by providing operational insights and improvement recommendations
  • Report regularly to the product owner on the status of projects to ensure delivery in a timely manner
  • Provide subject matter expertise to functional project teams and participate in cross-team major initiatives

What You'll Need

  • Minimum 5+ years experience supporting enterprise customers in AV engineering / implementation
  • Demonstrated ability to work collaboratively with members of multiple teams in multiple world regions
  • Demonstrated proficiency troubleshooting and maintaining AV hardware including displays, microphones, speakers, and control systems
  • Experience with video conferencing platforms (Zoom, Teams, Webex) including account administration and user support
  • Knowledge of AV signal distribution methods and protocols (HDMI, HDBaseT, Dante, NDI)
  • Ability to read and interpret AV system documentation, signal flow diagrams, and rack elevations
  • Experience managing support cases with AV vendors
  • Strong written and verbal communication skills for technical documentation and end-user support
  • Must speak fluent English and communicate clearly in written English
  • Must possess a valid driver's license and own a working vehicle with current registration and insurance
  • Must be capable of lifting 50lbs
  • Must be willing to participate in the team's on-call rotation
  • Must be willing to travel occasionally to data centers, CrowdStrike offices, and other locations
  • Bonus Points

  • Manufacturer certification with Cisco, Zoom, Logitech, Neat, Polycom, Crestron, Shure, BiAmp, QSC, and other codecs / cameras / switching and control devices
  • Ability to create AV system design drawings in AutoCAD / Visio
  • Experience leading AV system deployments for both technology refreshes and new construction
  • Advanced understanding of AV network protocols (Dante, AVB, NDI) and ability to effectively translate requirements to IT teams
  • Proficiency with ticketing & AV management platforms for system monitoring and support
  • Proficiency with streaming protocols, protocol analysis, and log analysis tools
  • Strong interest in continuing education and certification
  • Benefits

  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified across the globe
  • CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions upon valid job requirements.

    If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact recruiting@crowdstrike.com for further assistance.

    Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation. Right to Work.

    CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

    Expected Close Date of Job Posting is : 10-05-2025

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    Av Engineer • Myrtle Point, OR, US