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Medical Office Manager

Medical Office Manager

American Family CareWorcester, MA, US
30+ days ago
Job type
  • Full-time
Job description

Center Administrator American Family Care

Empower Teams. Elevate Care. Lead with Purpose.

American Family Care (AFC), one of the nation's leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to oversee daily operations at one of our dynamic clinics. If you're a people-first leader with healthcare experience and a passion for operational excellence, we want to hear from you.

Why You'll Love This Role : At AFC, you'll be at the heart of care delivery - managing clinic operations, developing high-performing teams, and driving service quality. You'll work side by side with physicians, APPs, and support staff to ensure seamless care for every patient, every time.

What You'll Do :

  • Lead all non-provider staff, including Medical Assistants, Receptionists, and X-Ray Techs
  • Recruit, onboard, and develop clinic team members
  • Ensure daily operations run smoothly - supporting clinical care, scheduling, and supplies
  • Uphold top-tier compliance, safety, and service standards
  • Analyze and drive performance through KPIs and budget oversight
  • Step in to assist on the floor as needed to maintain continuity of care

What You Bring :

  • 3+ years of healthcare management experience (urgent care / immediate care preferred)
  • Clinical background or MA certification a plus
  • Proven leadership in team building, scheduling, and performance management
  • Strong communication, problem-solving, and organizational skills
  • Proficiency in Microsoft Office and EMR systems (Experity experience a bonus)
  • Deep knowledge of HIPAA, OSHA, and healthcare compliance regulations
  • The Perks :

  • Leadership opportunity with one of the fastest-growing urgent care providers
  • Collaborative, mission-driven work culture
  • Opportunities for growth and advancement
  • Competitive compensation and benefits
  • Ready to Lead With Impact? Apply now and bring your energy, vision, and healthcare know-how to American Family Carewhere every role matters and every leader makes a difference.

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    Medical Office Manager • Worcester, MA, US

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