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Administrative Support

Administrative Support

RezolutLiverpool, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary

CNY Diagnostic Imaging is looking for a detail oriented, dependable individual who has a positive, compassionate and energetic attitude with professional phone and customer service etiquette. This individual will be cross trained as a medical receptionist and in scheduling. Must be willing to travel between offices (Clay / Hill) as needed.

Our ideal teammate :

  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.
  • Can work in a fast-paced, patient focused environment with heavy call volume.
  • Is committed to quality patient care and exceptional customer service.

Essential Functions of Admin Support

  • Greet and register patients in a fast-paced radiology facility.
  • Answer telephone calls.
  • Accurately schedule multi-modality radiology studies.
  • Enter / confirm patient demographics and insurance information in the patient medical record.
  • Verify patient insurance eligibility.
  • Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
  • Deliver exceptional customer service.
  • Respond to requests for information in a timely manner.
  • Confirm appointments / preparations.
  • Adhere to safety protocols.

    • Education and Experience

  • High School degree or equivalent.
  • Minimum of 1 year of prior medical receptionist experience.
  • Computer skills

    • What We Offer

  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
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    Administrative Support • Liverpool, NY, US

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