STORE DIRECTOR

Ace Store Director

The Ace Store Director is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

Essential Duties And Responsibilities

Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.

Hires, trains and develops retail staff with goals for growth and success in their positions, provides performance feedback and recognizes accomplishments.

Performs bookkeeping and payroll functions.

Controls shrink, expenses and labor.

Coordinates the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately.

Regulates retail inventory to reduce shrinkage, maintains appropriate stock levels and ensures report accuracy.

Directs the shipping, receiving and inventory flow for the store.

Forecasts scheduling needs to meet customer demand and creates work schedules.

Delegates daily workload among Associates to meet merchandising and visual presentation standards.

Aware of competition activity and report results : shares information with supervisor and makes appropriate recommendations.

Ensures compliance with all laws, policies and procedures.

Follows all ACE programs / promotions.

Acts as Niemann Foods representative within the store and community.

Enforces safety policies and procedures; is a safety role model.

Other duties as assigned by supervisor.

Key Attributes

Product knowledge

Passion for hardware business

Leadership skills

People / Communication skills

Excellent Customer Service skills

Integrity

Ability to multi-task

Supervisory Responsibilities

Manages all Associates in the store.

Overall direction, coordination, and evaluation of the store and Associates.

Follows NFI policies and applicable federal, state and local laws.

Interviews, hires, and trains Associates

Plan, assign, and direct work

Reward and discipline Associates

Address complaints and resolves problems

Education and / or Experience

High school diploma or general education degree (GED)

Possess vast product knowledge of hardware related products

Minimum of 2 years retail management experience

Knowledge of retail computer systems, Word and Excel a plus

Language Skills

Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Write reports, business correspondence, and procedure manuals.

Present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

Certificates, Licenses, Registrations

Some locations may require Power Industrial Truck Certification

Recommended Equipment

Slip resistant shoes with closed toe and heel

Safety Cutter

Knives

Apron

Uniform per store policy

Physical Demands

Regularly (Over 2 / 3 of the time)

Stand

Walk

Use hands to finger, handle, or feel

Reach with hands and arms

Communicate with associates and customers

Lift and / or move up to 25 pounds

Frequently (Between 1 / 3 to 2 / 3 of the time)

Climb

Balance

Stoop

Kneel

Crouch

Lift and / or move up to 50 pounds

Occasionally (Less than 1 / 3 of the time)

Sit

Overhead lifting

Crawl

Smell

Lift and / or move up to 100 pounds

Vision

Close

Distance

Ability to adjust focus

Ability to distinguish colors

Work Environment

Occasionally

Outside weather conditions

Work in high places

Fumes or airborne particles

Toxic or caustic chemicals

Risk of electrical shock

Noise Level

Moderate in most areas

High in areas with lumber processing equipment

Pay Range

(depends on industry experience)

Benefits

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program