AI Engagement Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join our "DevOps for Content" revolution as we partner with global brands and agencies to transform their end-to-end creative workflows – from ideation to activation – to deliver AI-powered content services with speed, scale, and governance.

Through an AI-first experimentation approach and deep expertise in both first-party and third-party AI models, we develop new applications, platforms, and scalable patterns that unlock the GenAI-powered Content Supply Chain. We function as a continuous product innovation engine—feeding repeatable customer solutions straight into the product roadmap to accelerate product-led growth.

As an AI Engagement Manager, you're highly skilled at leading customer engagements – identifying and documenting business use cases, mapping them to Adobe solutions, and driving fast time to measurable value. You are a hands-on product owner and customer leader at heart with expertise and experience in business consulting, digital strategy, agile pod-based software development, enterprise software, AI / ML, cloud deployments, and data integration. If you thrive in start-up environments—scaling products from prototype to production, pushing innovative research into real-world use cases, and owning product & business outcomes—you'll fit right in here!

What You'll Do :

Customer Leadership :

• Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as catalyst for organizational change
• Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative Al applications and digital strategy aligned to the customer's business and objectives
• Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
• Build trust, confidence, and advocacy for the project / program team
• Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework

Product Leadership :

Value Realization and Adoption :

What You Bring

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $153,600 $286,600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices :

California

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado :

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts :

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an

Equal Employment Opportunity

employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email

accommodations@adobe.com

or call (408) 536-3015.

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