Base pay range $55.00 / hr - $65.00 / hr
Responsibilities Lead Discovery : Plan and run user research to understand jobs, pain points, and workflows
Facilitate sessions : Run interviews, workshops, and stakeholder discussions; ask the obvious questions that surface assumptions
Summarize what they learn : Turn notes into clear findings, what this means, and recommend next steps
Map the experience
Create Role snapshots (personas) : Brief summaries of user types and needs
Step-by-step journeys : How users currently work, where it breaks, and the better future state
Simple screen sketches (wireframes) & flow diagrams : Quick visuals that show how a task should work
Keep everyone aligned : Present short, clear readouts; Document decisions; Maintain a simple research archive
Requirements 4-7+ years doing user research on product teams (enterprise or B2B preferred)
Comfortable planning and running interviews, observing real work, testing early ideas, and doing quick usability checks
Strong at turning raw notes into clear insights and prioritized recommendations
Can independently produce personas, journeys, task flows, and low-fidelity wireframes in Figma, Mural, or similar
Confident facilitator; Good at guiding groups, handling pushback, and driving to clarity
Excellent written and verbal communication; Friendly and concise
Tools you know : Figma, Mural, Office
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Retail Office Equipment, E-Learning Providers, and Professional Training and Coaching
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Kforce Inc Is Hiring • Chicago, IL, United States