Project Manager

Professional Services Project Manager

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? With us, you'll combine your project management with critical thinking skills and your ability to simplify complex information to help our customers implement and use our products successfully and with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

The Professional Services team is driven by our customer's success. Your 'value-add' mindset will help Quest customers realize the value of our solutions with a quick time to value. The Professional Services Project Manager role supporting the Expert Services team is responsible for leading, tracking, and reporting on the successful implementation of technical solutions. This role requires high customer focus, dedication, and the desire to help clients maximize their benefits from Quest Solutions; through demonstrating solution knowledge, project guidance, and understanding the customers' needs. You will achieve this by managing deliverables and their respective dates, ensuring that key milestones are reported and tracked. You will facilitate project meetings while capturing updates and organizing / distributing those project details to key stakeholders. You will also align project plan templates with our implementations and ensure we provide best-in-class solutions. In addition to project work, our project managers are influential in the growth of our practice. Team members actively contribute to internal initiatives spanning new solutions and IP creation to practice operations and people development. Hands-on involvement in our practice gives our consultants opportunities to grow their skill sets and careers beyond the confines of project work. You will lead and drive the project life cycle in relation to our software platform / products. This includes but is not limited to business scoping, development of the project plan, requirement refinement and change control, configuration, and quality assurance. Our methodology is a modifiedagile approach.

Responsibilities

• Manage the schedule, scope, and budget of solution implementation projects
• Create and maintain WBS, RACI, Stakeholder Register, and detailed Project Management Plan
• Manage and run assigned projects, facilitate calls, organize time and resources
• Manage several high-priority projects at one time, staying on schedule under tight deadlines
• Provide accurate status reports to customer and internal stakeholders
• Provide insight on risk management and facilitate resolutions
• Manage multiple project teams in a variety of customer verticals
• Document solutions, updating baseline template documentation as necessary
• Collaborate with stakeholders to drive continuous improvements to advance process maturity, project, and change management best practices into repeatable operational processes
• Provide clients with feasible implementation plans that deliver value for the money
• Effectively and proactively manages customers' expectations serving as the strategic liaison with customers. Able to effectively communicate highly technical information to numerous audiences
• Be a 'change advocate' for the customer, understand the change management required and shepherd the customer to adopt the full solution
• Serve as the escalation point person for the customer, delivery, and other associated Quest teams
• Ensure smooth transition of projects from Expert Services to Managed Services
• Work and collaborate as part of a team
• Excellent communication, critical thinking & analytical skills
• Administrative tasks and other duties as assigned

Qualifications

Preferences

Company Description

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.