Heidi AI Care Partner
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose : to strengthen the human connection at the heart of healthcare.
Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems.
We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge?
The Role
You'll be a founding member of our Germany team - working closely with our Germany Lead and Global Expansion Lead to unlock the market. You'll have real ownership across every part of the business, and play a critical role in helping us win Germany.
What You'll Do
- You'll operate as a true generalist, working across sales, business development, strategy, operations, marketing, and more
- You'll do whatever it takes to win Germany - this is a hands-on, fast-paced role with real ownership
- You'll be part of a high-expectations, high-support environment : we'll push you hard, and back you fully
- Supported by the Germany Lead and Global Expansion Lead, you'll play a critical role in helping us win the market - beating local competitors and driving adoption at speed. Your scope will include :
- Owning the local sales process, tailored to align with our PLG motion
- Collaborating with marketing to refine our brand, messaging, and field strategy for the German market
- Securing strategic partnerships with key players across the local healthcare ecosystem
- Building internal processes from scratch to enable repeatable execution across sales, ops, and GTM
- Collecting customer and market feedback to shape our local playbook and inform commercial strategy
What We Will Look For
Is impeccably sharp and analytical, able to break down complex problems with structure while thinking creatively when neededActs like an owner - autonomous, accountable, and relentlessly outcome-orientedIs an A-player - someone who consistently raises the bar and wants to be surrounded by others who do the sameIs exceptional with customers - emotionally perceptive, articulate, and comfortable spending 50%+ of their time in the fieldLooking for uncapped growth - working in an environment where your ability to win defines the gradient of your growthBonus - experience in healthcare, sales, ops, consulting, or as a founder is a plus, but not required. We care more about horsepower and drive than your CV.Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships we want to hear from you.
What do we believe in?
Live Forever - Every release moves care forward : measured, safe, and built to last. Data guides us, but patients define the truth that matters.Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.Make Others Better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.Our mission is clear : expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering.
Why you will flourish with us?
Additional paid day off for your birthday and wellness daysA generous personal development budget of $500 per annumLearn from some of the best engineers and creatives, joining a diverse teamThe rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startupsIf you have an impact quickly, the opportunity to fast track your startup career!