Lead Product & Visual Designer, Design Systems - Commerce Cloud

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Overview We\'re hiring a Lead UX Designer to own design systems for Salesforce Commerce Cloud storefront experiences. This role combines UX expertise with technical design systems knowledge to create scalable, consistent e-commerce experiences. You\'ll lead the design and implementation of Commerce Cloud\'s design system while working closely with engineering teams to build inclusive and accessible experiences for online shopping.

Position Overview

About Salesforce : Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn\'t a buzzword - it\'s a way of life. The world of work is changing, and we\'re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce\'s core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.

Key Responsibilities

Define, create, and maintain the Commerce Cloud design system in Figma, including components, patterns, design tokens, and storefront-specific elements

Work closely with front-end engineers to translate design system components into production-ready code

Collaborate on technical implementation decisions, leveraging understanding of front-end development constraints and opportunities

Establish design system governance standards and oversee the roadmap for features and updates

Cross-Functional Partnership & Communication

Serve as a bridge connecting design, product, engineering, and commerce platform teams

Develop and maintain comprehensive documentation for the design system, including usage guidelines and implementation best practices

Provide training and support to teams adopting the design system

Collaborate with user research teams to validate design decisions and iterate on commerce-specific user needs

Leadership & Mentorship

Mentor design team members on design systems thinking and best practices

Foster systematic design thinking across the Commerce Cloud organization

Advocate for accessibility and inclusive design, encouraging prioritization of accessible features

Required Qualifications

Experience

7+ years designing and delivering digital products as part of cross-functional teams

3+ years of specific experience with design systems creation, implementation, and governance

Technical Skills

Expert knowledge of Figma, including advanced component creation, auto-layout, variants, and design token management

Strong understanding of front-end development principles (HTML, CSS, JavaScript fundamentals)

Experience with design system governance, documentation tools, and version control

Design & Leadership

Deep understanding of user-centered design methods and best practices

Demonstrated leadership behaviors that inspire teams and build trust with stakeholders

Strong communication and active listening skills

Experience using analytics and user research to drive design decisions

What You\'ll Work On

Commerce Cloud storefront component libraries and design patterns

Checkout flows, product catalog experiences, and shopping cart interfaces

Mobile-responsive design systems for commerce applications

Accessibility standards implementation across all commerce touchpoints

Performance-optimized design solutions for high-traffic e-commerce sites

Global design patterns that work across markets and languages

At Salesforce, you\'ll work on design systems that power commerce experiences used by millions of shoppers worldwide. You\'ll make merchants more successful, shoppers\' experiences more delightful, and developers\' implementations more efficient.

Application Requirements :

Submit a resume with portfolio links showcasing design systems work and commerce experience. Submissions without portfolios will not be considered.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that Salesforce believes in equality for all and strives to create a workplace that is inclusive and free from discrimination. Recruitment, hiring, promotion, compensation, and all employment decisions are based on merit. This policy applies to current and prospective employees wherever they are in Salesforce employment. In the United States, compensation offered will be determined by location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time off, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchase program. Details about benefits are available at the Salesforce benefits site. Salesforce will consider qualified applicants with arrest and conviction records. For California-based roles, the base salary range is $200,800 to $276,100.

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