Shop Manager

Shop Manager

PRG is the world's leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences. What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe.

Responsibilities

The shop manager will oversee the day-to-day operations. They will facilitate the inbound and outbound processes, coordinate with other departments to ensure all orders are well-executed and delivered. The shop manager's responsibilities include enforcing company policies and ensuring compliance with safety regulations in a warehouse environment.

Supervise all operational staff within assigned shift

• Coordinate the loading and unloading of trucks.
• Manage the equipment on the floor to keep thruways accessible.
• Generate quality control reports to plan out each day's inbound and outbound equipment.
• Communicate regularly with other departments to maintain workflow.
• Ensure all outbound equipment is staged and ready for shipment, on time.
• Scan orders and transfers to ensure accuracy.
• Coordinate with other departments regarding shortages and damaged equipment.
• Keep floor and other work areas neat and organized.
• Utilize and understand PRG inventory program to facilitate pickups with dispatch.
• Perform other duties as assigned by supervisor.

Qualifications

Proven history of outstanding customer service, decision-making and problem-solving abilities.

3+ years working experience in AV / Broadcast equipment rental and / or event execution capacity.

Strong knowledge of audio-visual equipment, HD Camera formats, signal flow, audio, and stage lighting.

Ability to prioritize multiple projects.

Ability to interact with customers on a professional level.

Must possess excellent interpersonal, clear verbal and written communication. Fluency in English required.

Must have demonstrated time management skills and be able to meet deadlines in a fast-paced multi-task environment with minimal supervision.

Must have strong organizational skills, multi-task, and be able to prioritize work to meet deadlines.

Ability to maintain a calm demeanor in a stressful environment with ability to adapt positively to changes in the work setting with ease.

Must be able to troubleshoot and execute other job functions with high attention to detail.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Understanding of and compliance with company policies.

Ability to work flexible hours and overtime, including weekends and holidays, when needed.

As required; Must have a valid driver's license.

Bachelors preferred.

High school diploma or equivalent education.

3+ years working experience in AV / Broadcast equipment rental and / or event execution capacity.

Proficient in Microsoft Outlook, Word, and Excel.

Experience working in a Windows / MAC OS based environment.

EEO and Disclosure

PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required.

This is a safety sensitive position and will require pre-employment drug screening.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking.