Senior Commercial Operations Analyst- Contract Operations

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is seeking a Commercial Operations Senior Analyst to play a pivotal role in driving operational excellence and scaling our Sales Finance and Customer Success this role youll go beyond execution designing solutions solving complex problems and partnering with leadership to improve our quote-to-cash processes. Youll bring a seasoned perspective to contract management pricing and operations while mentoring team members and shaping scalable best practices. This is a career-propelling opportunity to expand your expertise in commercial operations at a global scale.

What Youll Do

Location : Any Axon Hub

Reports to : Commercial Operations Manager

• Act as a subject matter expert in Salesforce CPQ Microsoft Dynamics 365 ERP Sigma Computing and related tools ensuring accuracy and compliance across quoting pricing invoicing and contract amendments.
• Lead complex post-contract adjustments analyzing customer purchasing history revenue recognition (ASC 606) and operational impacts to provide clear compliant solutions.
• Partner closely with cross-functional stakeholders in Sales Customer Success Finance and Controllership to resolve escalated issues and ensure smooth execution of contract changes.
• Influence process improvements by identifying operational gaps recommending automation opportunities and standardizing best practices to support Axons rapid growth.
• Mentor and guide Commercial Operations Analysts providing coaching on complex cases and tools.
• Prepare and present recommendations to senior stakeholders simplifying complex data and earning buy-in across diverse audiences.
• Lead strategic projects that streamline contract lifecycle management enhance system integrations and improve reporting accuracy.
• Serve as a trusted advisor for both internal teams and external customers in navigating post-contract processes.

What You Bring

Work Location

This role is based out of our Atlanta Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.

Benefits that Benefit You

Benefits listed herein may vary depending on the nature of your employment and the location where you work

#LI-Hybrid

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Required Experience :

Senior IC

Key Skills

Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Contract

Experience : years

Vacancy : 1