Assistant Banquet Manager
Massachusetts StaffingGreat Barrington, MA, US- Full-time
Assistant Banquet Manager
This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA, supporting Banquet Services. The property is owned by Hobbs Brook Real Estate LLC, offering a dynamic hospitality environment with strong organizational support.
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours :
- Full time salaried position with a minimum of 40 hours a week
- We require open availability to align for business needs. This includes availability for day, nights and weekends.
- This is a 24 / 7 operation, so holiday coverage is required. Christmas Day is the only exception unless an event is scheduled.
- Flexibility is offered to take alternate days off when holidays are worked.
As an Assistant Banquet Manager, you'll play a key leadership role in delivering exceptional event experiences. Working closely with the Banquet Manager, you'll help oversee all banquet operations, ensuring flawless execution of corporate and social events that meet the highest standards. You'll manage and mentor a dynamic teamincluding supervisors and break staffwhile driving performance, compliance, and service excellence.
In this role, you'll have the authority to make critical decisions when the Banquet Manager is away, giving you the opportunity to showcase your leadership and operational expertise. This is a hands-on position where you'll influence guest satisfaction, team development, and event success in a fast-paced, high-volume environment.
Responsibilities involve :
2+ years of Banquet Management experience strongly preferred. Experience working in a hotel and free-standing experience. Computer proficient with tools such as Microsoft Outlook, Excel, and Word. Proven ability to learn new systems as needed for payroll and scheduling needs. Strong customer service skills. Effective communication abilities to engage effectively with supervisors and customers both written and verbal. Proven leadership skills. Experience creating weekly schedules for the team. Managerial experience to resolve guest / employee issues. Strong organizational abilities and effective time management, capable of task prioritization in a fast-paced setting. Understanding of cost controls and cash handling. Physical ability to lift and carry items weighing up to 50 pounds as part of regular job duties. Strong attention to detail. Education : High School Diploma or GED. Tips and SERV Safe Certified preferred.
The hiring range for this position is $65,440 - $81,800. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM' comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Marriott employee discount at participating hotels with successful completion of ongoing trainings! FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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Banquet Manager • Great Barrington, MA, US
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