Default Document Execution Specialist II - Onsite

Default Document Execution Specialist II

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Responsibilities

Manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution purposes

Complete quality review forms in conjunction with daily actions

Document system of record with tracking information and log codes

Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents

Ensure documents are accurately prepared in accordance with state guidelines and internal policies / procedures

Document corrections in tracking system and follow up for completion

Order documents and / or supporting documentation as needed to support execution of documents

Manage document execution / preparation issues from time of notification to resolution

Manage the notary workstation and reconcile data recorded in notary system

Upload records to imaging system

Communicate with attorney firms, staff, management, and internal default areas

Provide administrative support

Assist with internal audits

Assist and serve as leader / mentor to Specialist I colleagues as needed

All other duties as assigned

Qualifications

High School Diploma or equivalent required

2-4 years of customer service experience

2+ years of experience within default or mortgage servicing operations

Proficient knowledge of customer service principles and practices

Proficient mortgage product knowledge

Excellent verbal and written communication skills

Excellent attention to detail and accuracy

Excellent problem-solving and problem analysis skills