Practice Assistant (MOUNT KISCO)

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum Urgent Care has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : Office is openseven days a week. This role would consist of a 40-hour work week, Monday through Friday from 11 : 30 am to 8 : 00 pm, and weekend coverage and Holidays as needed. The schedule will be determined by the supervisor upon

Location : 360 North Bedford Road, Mount Kisco, NY 10549

Primary Responsibilities :

• Greets patients and visitors in a prompt, courteous and helpful manner
• Obtain accurate and updated patient information, such as name, address and insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File, Fax and maintain medical records
• Confirms and schedule appointments
• Answering incoming and outgoing telephone calls promptly and courteously
• Check in / Check out patients
• Follow the Payment Security policy and procedures according to Optum Medical guidelines
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Assure the continuity of care through scheduling and tracking systems

Provide effective communication to patient / family team members and