Market Launch Intern

Job Description

POSITION SUMMARY

Craftwork is on a mission to redefine the home painting industry by building a tech-enabled top-quality brand, customer experience, and operator experience. Backed by leading investors including Y Combinator and Forerunner, we are building the premium brand in home services.

We’re looking for a Market Launch Intern to help bring Craftwork to life in Raleigh, our first expansion market. You’ll work directly with the COO to make sure our First 50 customers have an unforgettable experience, helping with everything from hiring painters to executing grassroots marketing and ensuring every project runs flawlessly.

This is a hands-on, high-energy launch role for someone who loves to hustle, learn, and make things happen. You’ll wear multiple hats across operations, marketing, logistics, and customer experience to help us launch fast, learn fast, and build something special from the ground up. If you’re excited to roll up your sleeves, take initiative, and do whatever it takes to make the Raleigh launch a success, we want to meet you.

RESPONSIBILITIES AND DUTIES

Market Launch Execution

• Be on the ground making the Raleigh launch happen - whether that’s delivering materials, setting up job sites, or greeting customers on their first day.
• Hustle to help us find and deliver our First 50 projects through paid media, setting up influencer campaigns, local partnerships / events, and creative guerrilla marketing.
• Support daily field operations : scheduling crews, running site checks, solving real-time problems with our painters and field managers.
• Jump into whatever needs to be done! You could be hiring painters, delivering touch-up kits, organizing promo drops, or helping our marketing team execute a pop-up.

Customer Experience

Team Support and Operations

Special Projects

QUALIFICATIONS

CRAFTWORK OPS BEHAVIORS

Alignment with our team values and behaviors is essential to being successful in this role.