Job Description
Job Description
Description : Job Type
Full-time
Description
A Universal Banker completes a wide range of tasks. Processing a variety of financial transactions including check cashing, withdrawals, deposits, loan payments and opening accounts. Personal service and dependable guidance is a must.
Responsibilities may include, but are not limited to :
- Receive deposits and loan payments, record night and mail deposits, cash checks, and issue withdrawals.
- Sell cashier’s checks and money orders and redeem series e bonds.
- Provide information to customers on their account status and account balances.
- Open new bank accounts (checking, savings, IRAs and CDs) according to regulations and procedures.
- Refer customers to other bank services or departments, as necessary.
- Provide exceptional customer service to customers in a friendly and courteous manner at all times.
- Have sufficient knowledge about banking products and services and respond to all inquiries accordingly.
- Ensure that all Bank policies and procedures, code of conduct and regulatory guidelines are strictly complied with.
- Ensure that customers’ confidential information is properly protected and only used for official purposes.
- Answer incoming phone calls.
- Other duties as assigned.
Benefits :
Paid Time Off (PTO)Sick TimeHealth InsuranceDental InsurancePTO and sick timeLife InsuranceFlexible Spending Account or Health Savings Account401KContinuing Education and Tuition AssistancePaid Federal holidaysReduced Rates on LoansSchedule :
Monday-Friday 8am – 5pm. Some Saturdays 9am – noon required.Cayuga Lake National Bank is an equal opportunity employer.
Requirements : Requirements
Skills and Qualifications :
Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made.Strong communication skills.Must possess excellent multi-tasking skills and be able to function under pressure.Ability to use technology efficiently.Must be courteous, friendly, helpful, patient and willing to help others.Must have a keen eye for detail and follow instructions to the letter.Must be a team player.Reliability is a must.Education, Experience, and Licensing Requirements :
High school diploma or GED required.Prior experience preferred.