Patient Experience Specialist
BayCare Health SystemClearwater, FL, United States17 hours ago
Job type
- Full-time
Job description5+ years in service excellence, process improvement, or RN bedside care Strong communication, data interpretation, and leadership skills Bachelor’s degree in Business, Healthcare, Nursing, or related field CPXP certification preferred
BayCare is seeking a passionate and strategic Customer Experience Partner to elevate patient experience across Morton Plant, Mease Countryside, Mease Dunedin, and NorthBay Hospitals.
🔹 What You’ll Do
- Lead efforts to assess and improve patient experience
- Collaborate with leaders to implement best practices
- Guide teams in interpreting survey data and driving change
- Coach and mentor staff to deliver extraordinary care
🔹 Qualifications
📍 Location : Clearwater, FL
🕒 Schedule : Mon–Fri, 8 AM–5 PM | Hybrid | No weekends / on-call
📎 Apply now to help shape the future of patient-centered care.
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Patient Experience Specialist • Clearwater, FL, United States
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