Technical Support Expert National SE

As an Application Engineer, you will work both independently and as a team player focusing on promoting and demonstrating Fronius products and services to new and existing customers. This position provides support to the region, our customers, and promotes the Fronius brand in the solar industry. Tasks and Responsibilities Provides technical support and guidance for escalated issues to the TSR team Demonstrates ability as a leader and facilitator Requirements 2 years' experience in the Solar Energy field One or more years in a customer service role is required Education, training and experience in the Photovoltaic Industry and technology preferred Possess basic computer networking knowledge Strong technical background and knowledge of electrical safety, AC and DC fundamentals Working knowledge of the National Electrical Code Ability to multi-task and effectively problem-solve Proficient in use of computer internet for research, education, and professional development Excellent telephone etiquette skills Excellent written, verbal, presentation, negotiation, and public speaking skills Excellent time management and organization skills Excellent diagnostic and analytical skills and ability to problem-solve by telephone Ability to write correspondence and reports clearly and concisely Strong customer service experience Professional Skills and Knowledge Possesses basic computer networking knowledge Strong technical background and knowledge of electrical safety, AC and DC fundamentals Working knowledge of the National Electrical Code Ability to multi-task and effectively problem-solve Proficient in use of computer internet for research, education, and professional development Excellent telephone etiquette skills Excellent written, verbal, presentation, negotiation, and public speaking skills Excellent time management and organization skills Excellent diagnostic and analytical skills and ability to problem-solve by telephone Ability to write correspondence and reports clearly and concisely Strong customer service experience Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements Ability to bend and reach, with repetitive motion Employees will perform duties in an office environment and a field setting We offer a generous benefit package including

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