Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff to achieve business goals. This role requires a proactive leader with strong organizational and communication skills.
Key responsibilities include :
- Managing all aspects of restaurant operations, including food service, customer service, and staff management.
- Developing and implementing strategies to increase sales and customer satisfaction.
- Maintaining high standards of cleanliness and hygiene in all areas of the restaurant.
- Coordinating with suppliers to ensure timely delivery of food and supplies.
- Conducting regular staff meetings to communicate expectations and provide feedback.
- Handling customer complaints and resolving issues promptly.
- Monitoring financial performance to ensure profitability and control costs.