Customer Care Associate(PRN)

Customer Service Representative

Franciscan Health Chesterton810 Michael Dr Chesterton, Indiana 46304We've all had good customer service experiences. Often these people make the difference in you wanting to become a repeat customer and recommending a store or restaurant or hospital or health center to your friends and family. The good customer care associate handles requests and complaints efficiently and pleasantly. They thrive on ending each call knowing they did their best and helped someone. It's not the job for everyone because not everyone has what it takes.

Who We Are

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect

Provide customer service in-person, electronic and by telephone to both members and guests, including registration, POS (area specific) and other services, as required.

Manage communication and troubleshooting, as necessary.

Qualifications

• Preferred High School Diploma / GED
• 1 year Customer Service Preferred
• Cardiopulmonary Resuscitation (CPR) - American Heart Association
• First Aid (AID) - American Heart Association

Travel is required : Never or Rarely

Equal Opportunity Employer