Talent.com
Customer Service Representative
Customer Service RepresentativeBeloForm Craft • Denver, CO, US
Customer Service Representative

Customer Service Representative

BeloForm Craft • Denver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Description

Job Title:
Customer Service Representative
Location: Denver, CO
Department: Customer Support
Reports to: Customer Service Manager


We are looking for a dedicated and personable Customer Service Representative to join our team. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is someone who is compassionate, patient, and enjoys working in a fast-paced environment.


Key Responsibilities
  • Handle inbound and outbound customer interactions via phone, email, chat, or social media channels.
  • Assist customers with inquiries related to products, services, order status, billing, and account information.
  • Accurately document customer interactions and maintain detailed records of inquiries and resolutions.
  • Process orders, returns, and refunds as necessary.
  • Provide customers with information on products, promotions, and company policies.
  • Maintain a thorough understanding of company products, services, and policies to provide accurate information.
  • Meet or exceed performance metrics related to response time, customer satisfaction, and resolution rates.
  • Contribute to team efforts by accomplishing related tasks as needed.

Skills, Knowledge and Expertise
  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
  • Strong communication skills (both verbal and written).
  • Proficiency in using customer service software and databases.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving skills with a focus on customer satisfaction.
  • Empathy, patience, and adaptability to interact effectively with diverse customer personalities.

Benefits
  • Health, dental, and vision insurance
  • Paid time off (PTO) and holidays
  • Retirement plan options (e.g., 401(k))
  • Professional development opportunities
  • Wellness programs
Create a job alert for this search

Customer Service Representative • Denver, CO, US

Similar jobs

Customer Service Representative (Remote)

WB Cargo ServiceDenver, CO, United States
Remote
Part-time

WB Cargo Service is hiring a Customer Service Representative (Remote) based in Denver, Colorado.This role supports daily distribution operations through fully remote coordination.Part-time schedule...Show more

 • Promoted

Patient Service Representative

ProActive Physical Therapy & Sports MedicineCastle Pines, CO, US
Full-time

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.PRN brings together some of the most trusted PT brands across the West ...Show more

Customer Service Representative - Store (PT)

Dollar Express StoresDenver, CO, United States
Full-time

If there is no job description, only the job title is provided above.Show more

 • Promoted

Remote Customer Service Representative

VelvethorizonsDenver, Colorado, United States
Remote
Full-time
Quick Apply

Velvet Horizons is a remote-based organization providing structured planning and coordination services to a broad client base.Our team is committed to delivering organized, accurate, and responsive...Show more

Produce Team Member (Clerk, Floor Service) - Part Time

Whole Foods Market, Inc.Castle Rock, CO, United States
Part-time

Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.Assists Team Leader in organizi...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Castle Rock, Colorado
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative

Stratford DavisDenver, CO, us
Full-time
Quick Apply

Customer expectations are higher than ever and that’s where you come in.We are building a team of Customer Support Representatives who genuinely care about helping people, solving problems, and cre...Show more

CCR - Customer Care Representative

Alpen High Performance Products IncLouisville, CO, United States
Full-time

Project Job Title:Customer Care Representative Department:Customer Care Reports to:Customer Care Manager Status:Full-Time, On-Site FLSA Status:Non-Exempt About Us:Alpen High Performance Products is...Show more

 • Promoted

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistLarkspur, Colorado, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

Earn 19 plus per Hour - (Remote) Customer Service Representative

NoGigiddyDenver, CO, United States
Full-time

Remote Customer Service Position Available - Earn $19/hour or More, No Degree Necessary!.Are you passionate about helping people and excel in solving problems? Join our vibrant team as a remote cus...Show more

 • Promoted

Medical Equipment Customer Service Representative (TEMP)

Rotech Healthcare Inc.Denver, Colorado, United States
Full-time

Join a Leader in Home Healthcare.As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to ...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPACastle Rock, Colorado
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Success Representative I

PSA SecurityWestminster, CO, US
Full-time
Quick Apply

At PSA Security, culture isn’t just a buzzword, it’s who we are.We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day.You’ll find us celebratin...Show more

Part Time After-Hours Customer Service Representative (Remote)

Rock Plumbing, Heating, and Air ConditioningDenver, CO, United States
Remote
Part-time

Job DescriptionJob DescriptionSalary :$16.HR DOEPart-Time After-Hours Customer Service Representative (Remote 5PM9PM) Residential HVAC CompanyAre you a customer service professional looking to earn...Show more

 • Promoted

Remote Customer Service Representative

Traveling with TashaDenver, CO, United States
Remote
Full-time

Destination Planning Consultant.Destination Planning Consultants assist travelers with researching, organizing, and coordinating travel experiences.Consultants work with clients to explore destinat...Show more

 • Promoted

Customer Service Representative - Remote, VA

ModivCareDenver, CO, United States
Remote
Full-time

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!MUST LIVE IN VIRGINIARequir...Show more

 • Promoted

Customer Service Representative Remote

MedTeam StaffingLouisville, CO, United States
Remote
Full-time

This is a contract job opportunity.Position :Customer Service Representative Remote 9372Location :Remote from anywhereSchedule :1st Shift.Saturday shift requiredonce every 2 monthsProjected duratio...Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GLRoxborough Park, Colorado
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more