MedTech Field Service Technician

Our MedTech Field Service Technician experiences a unique opportunity to be on the front line of the implementation of the Pyxis®️ medication technologies. Matrixed teams are assigned to customer projects and accounts based on project scope and regional / national organizational structures. The project team partners with the customer project team to deliver the goal of an on-time successful system implementation on site.

What you will be doing in the role :

• Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives
• Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements
• Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently
• Teaches a variety of hospital staff how to comfortably navigate new operating systems
• Autonomously ensures each project is completed effectively to the requests of off-site project managers
• Supporting a medication dispensing product
• Training for this role will be provided and is paid

Job Requirements :

Travel Requirement :

Preferred Attributes :

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits : This position is not eligible for our Medical Benefits. However, personal time off can be requested without pay.

Vaccine / Immunization / Hospital Credentialing Requirement : A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed / up to date : Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role is 27-31 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.