Slate CRM Specialist (Bryn Mawr)

Title : Slate CRM Specialist

Location : Lower Merion, PA

Shift : 1st, M-F

Pay : $35hrly-$40hrly

Our higher education client is seeking a Slate CRM Specialist to join their dynamic team. This role is pivotal in leveraging the Slate CRM platform to enhance communication strategies, streamline admissions processes, and support enrollment initiatives. The ideal candidate will have a strong understanding of CRM systems, data management, and higher education workflows.

Key Responsibilities :

• CRM Management : Configure, maintain, and optimize the Slate CRM platform to support admissions, enrollment, and student engagement.
• Communication Strategy : Develop and execute targeted email campaigns, event communications, and automated workflows within Slate.
• Portal Development : Design and manage applicant and student portals to ensure a seamless user experience.
• Data Integrity : Monitor and maintain data accuracy, troubleshoot issues, and implement best practices for data security and compliance.
• Reporting & Analytics : Generate reports and dashboards to track campaign performance, application progress, and enrollment metrics.
• Decision Release Support : Coordinate and execute decision release cycles, ensuring timely and accurate communication to applicants.
• Collaboration : Work closely with admissions, IT, and marketing teams to align CRM functionality with institutional goals.
• Training & Documentation : Provide training and create documentation for staff on Slate features and processes.

Desired Skills and Experiences :