Medical Assistant Front Office - ENDO - Hemet, CA

SUMMARY

The incumbent will be responsible for fulfilling myriad administrative duties in front office, including billing support, scheduling, coding, patient communication and filing.

REQUIREMENTS

RESPONSIBILITIES AND DUTIES :

• Maintain medical charts and schedule appointments for staff.
• Perform routine medical data clerical tasks.
• Verify patient's health insurance coverage.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Serves and protects the medical practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Answer multi-line phone system and take appointments or direct calls to the appropriate party
• Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
• Collect co-pays and other fees required prior to the office visit or treatment
• Direct patients to the lab area for scheduled blood work and other testing
• Verify insurance coverage and assist the billing department with processing claims
• Schedule appointments and confirm appointments two days in advance
• Assist patients with re-scheduling appointments and other scheduling issues
• Communicate test results to patients when directed by physicians or nursing professionals
• Inform patients of credit card declines and other billing issues
• Performs other duties as requested.

EDUCATION & EXPERIENCE REQUIREMENTS :

SKILLS & ABILITIES REQUIREMENTS :

PHYSICAL REQUIREMENTS :

Working Environment :