Public Safety Officer- Northwest Community Hospital - Per Diem

Public Safety Officer

Under general supervision and according to established policies and procedures, provides unarmed uniformed security / safety related services. The services performed support the department's mission to provide high quality service and to protect persons and property from harm. May also perform duties of bicycle patrol officer.

Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigates unusual occurrences.

Reports incidents or apparent potential loss of Hospital, employee, patient or visitor property through fire, theft or vandalism and if necessary, involve police and provide assistance during police investigation.

Responds to all service calls in a timely, safe, professional and courteous manner.

Welcomes our customers to the Hospital. Provides timely and accurate directions to patients and visitors to insure they understand how to get to any location on Hospital Grounds. Whenever possible, help individual(s) with escort to their destination.

Directs vehicle traffic in and around hospital facilities to prevent congestion. Ensures areas such as loading docks and ambulance unloading zones are cleared of unauthorized vehicles at all times. Issues parking citations to improperly parked vehicles and maintains record of citations.

Following established procedures, physically restrains unruly patients and / or visitors and individuals posing a threat to themselves, visitors, hospital employees and / or property and if necessary, involves police in removing visitors and provides assistance including court testimony.

Administers appropriate control systems to protect patient and employee valuables and hospital equipment and supplies, and monitors handling of lost and found items.

Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working. Notifies appropriate personnel of problems, as necessary.

Investigates and documents thefts, accidents and other incidents in order to obtain related evidence necessary to determine individuals involved. Carefully prepares required documentation to insure neatness, accuracy and completeness.

Required Education and / or Experience :

• High School Diploma or GED
• Minimum of one of year experience in a customer-focused service-based organization

Preferred Education and / or Experience :

Required License and / or Certification :

Preferred License and / or Certification :

Benefits :

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.