Sales Operations Renewals Specialist

A company is looking for a Sales Operations Specialist - Renewals.

Key Responsibilities

Track and manage renewals opportunities to ensure timely delivery to customers

Utilize Salesforce.com to generate quotes, track opportunities, and process orders

Serve as a liaison between customers, vendors, and internal teams to support renewal business

Required Qualifications

High School Diploma or GED required; Associate Degree preferred

2+ years in a customer service / sales support role; renewals experience is a plus

Prior experience with Customer Relationship Management (CRM) software, preferably Salesforce.com

Intermediate level experience with Microsoft Office and internet navigation

Solid math skills for calculating margins, discounts, and percentages