Associate, Tax Credit Operations (New Market Tax Credit)

Associate, Tax Credit Operations

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX or Richmond, VA.

Tax Credit Operations supports the Capital Markets line of business in the Commercial Bank division of Capital One, consisting of a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits.

Associates on the Tax Credit Operations team develop expertise in areas such as : closing, booking funding, servicing, and account reconciliation.

Responsibilities

• Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit
• Process loan and equity requests (draw downs, pay downs, interest payments); interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
• Work closely with respective business units and other internal partners to align needs and provide support as needed
• Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements
• Review of, and extraction from, legal documents for compliance, interpretation and operational viability
• Develop, design, and implement inter-departmental controls, risk-reducing processes
• Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
• Establish and maintain Customer Satisfaction through positive and constructive client relations

Role Expectations

Work from Home Technology Requirements

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements

Basic Qualifications

Preferred Qualifications

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC : $64,700 - $73,900 for Ops Associate

Plano, TX : $64,700 - $73,900 for Ops Associate

Richmond, VA : $64,700 - $73,900 for Ops Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.