Fire District Dispatcher (lateral)

Fire District Dispatcher

The Position

Bargaining Unit : IAFF Local 1230

Salary : $8,033.38-$10,765.49 monthly $96,400.57-$129,185.97 annually

FLSA Overtime : In addition to base pay, Dispatchers receive FLSA overtime pay, which varies between 10%-18%, depending on the FLSA hours for that month. FLSA overtime is the extra dollar amount paid to Dispatchers when their regular work schedule exceeds 40 hours in a workweek.

Shift : 24-hour Kelly schedule

Location : Pleasant Hill, CA

Hybrid / Remote : No

This is a continuous recruitment

Qualified candidates are encouraged to apply immediately

Why join the Contra Costa County Communications Division?

Contra Costa County Fire Protection District is a full-service, all-hazards district that operates with a highly trained team of more than 670 firefighters and professional staff, responding from 37 strategically placed fire stations across 582 square miles. Our operational strength includes a diverse fleet of fire engines, ladder trucks, rescues, boats, dozers, and specialized hazardous materials units. We are further supported by elite teams, including FEMA Urban Search & Rescue, Cal OES hazardous materials response, a Type 2IA hand crew, and a paramedic on every response unit.

The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations.

The Position

We are looking for someone who is :

• Able to multi-task and triage incoming calls and radio communications.
• A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations.
• Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work.
• Adaptable to learning new technology and has excellent computer skills.
• Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays.
• A team player who understands and embraces TEAMWORK!

What you will typically be responsible for :

A few reasons you might love this job :

A few challenges you might face in this job :

Competencies Required :

Minimum Qualifications

License Required : Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education : Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate.

Certificate : Within three (3) months of employment, must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch.

Experience : Two (2) years of full-time (or the equivalent of full-time) experience operating 9-1-1 telephones, Computer Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services.

Performance Requirement : Ability to type at a speed of not less than 40 words per minute at a PC terminal.

Other Requirement : Must pass a thorough background investigation and medical screening prior to employment. Desirable :

Selection Process

For applications received between 3 / 7 / 25 - 4 / 6 / 25 Training and Experience Evaluation : 4 / 14 / 25

For applications received between 4 / 7 / 25 - 5 / 4 / 25 Training and Experience Evaluation : 5 / 12 / 25

For applications received between 5 / 5 / 25 - 6 / 1 / 25 Training and Experience Evaluation : 6 / 9 / 25

For applications received between 6 / 2 / 25 - 6 / 29 / 25 Training and Experience Evaluation : 7 / 7 / 25

For applications received between 6 / 30 / 25- 8 / 5 / 25 Training and Experience Evaluation : 8 / 14 / 25

For applications received between 8 / 6 / 25- 8 / 3