Job Description
Crane Service Technician
What You’ll Do
As a Crane Service Technician at Mazzella, you’ll be on the front lines—helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
This is a hands-on, customer-facing role that requires both technical expertise and strong people skills.
Your day-to-day will include :
- Performing on-site repairs and inspections on overhead crane and hoist systems
- Responding to emergency service calls , including after-hours and weekends (as needed)
- Troubleshooting electrical and mechanical systems using testing tools and visual inspection
- Following all OSHA, ANSI, CMAA , and industry safety standards
- Communicating with customers, explaining your work, and getting sign-off
- Completing accurate service reports, time sheets, and inspection forms
- Keeping your tools, vehicle, and parts inventory in good order
- Supporting sales by identifying repair / replacement opportunities
What You Bring
We’re looking for someone who is experienced, self-motivated, and eager to grow with us.
Preferred Qualifications :
High school diploma or technical / vocational training in electrical or mechanical fields2+ years of hands-on experience in overhead crane or hoist repair, 4+ years preferredStrong skills in troubleshooting VFDs, brakes, motors, gearboxes, and control panelsFamiliarity with OSHA, CMAA, ANSI standardsValid driver’s license in good standingComfortable with heights , lifting heavy parts (75+ lbs), and varied work hoursGood computer skills (e.g., Microsoft Office) and ability to complete paperwork accuratelyStrong communication and customer service skillsBonus Points For :
Overhead Crane Inspector certification (Level 3+)Experience supporting sales or quoting repair workA passion for learning new technologies and toolsWhy Work at Mazzella?
At Mazzella, we’re more than a company—we’re a family of 1,200+ people across 40 locations. We take care of our team because we believe that when you grow, we all grow.
What We Offer :
Competitive pay + overtime opportunitiesComprehensive benefits – health, dental, vision, life, disability, and 401(k) with company matchPaid time off + paid holidaysFree virtual doctor visits (Teledoc – $0 copay)Tuition reimbursement – keep learning and we’ll support youCareer growth – development programs and internal promotionsA culture built on respect, teamwork, and integrityOur Core Values
Be Safe – We prioritize everyone's well-beingBe a Lifelong Learner – We never stop growingBe Humble – We win as a teamBe Hungry – We go above and beyondBe Smart – We understand people and relationships