IT Operations Technician

Overview

IT Operations Technician role at Epic Hosting. As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.

Responsibilities

• Monitor hosting infrastructure stack and respond swiftly to problems
• Employ investigative and troubleshooting skills across a variety of tools
• Identify and resolve routine and complex network, hardware, virtualization, and presentation problems
• Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build

Qualifications

Required Qualifications

Preferred Qualifications

Job details

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