Job Opportunity at Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa values its employees who contribute to its reputation for exceptional service. Located in the Allegheny Mountains of Virginia, this four-season resort offers superb dining experiences, championship golf, spa, winter sports, and numerous activities for families and corporate outings. The resort's culture is built on respect, gratitude, and empowerment. If you are a friendly, motivated person with a passion for serving others, this may be the perfect match for you.
Job Description
Provide support, leadership, and supervision of all recreation areas including the Mountain Lodge, Allegheny Springs Pool, Kids Club, and Allegheny Outdoors. Responsibilities include :
- Maintaining a safe and fun environment for guests
- Directing, supervising, coaching, training, and developing recreation team members
- Monitoring the flow of business at the pools and other recreation areas, ensuring prompt response to guest concerns and issues
- Ensuring the safety of all guests in the recreation areas
- Energetically engaging staff in carrying out recreation team job functions and activities
- Ensuring staff maintain a neat, clean professional appearance
- Managing associate payroll according to labor productivity guidelines
- Ensuring schedules are completed based on business demand
- Conducting themselves in a mature and appropriate manner when interacting with children, members, guests, and vendors
- Ensuring staff follow proper procedures in cash handling, safety, registration, and cleanliness
- Creating and implementing new ideas for recreational activities
- Helping streamline and improve the guest experience and related internal processes
- Ensuring that guest and member requests are followed up with quickly
Qualifications
Requirements include :
A high school diplomaTwo years' experience in a supervisory role preferredPrevious experience in customer service and administrative duties requiredValid driver's licenseCurrent certification of First Aid, CPR, AED preferred or able to acquire within 90 days of employmentCurrent Lifeguard Instructor Certification preferred or willing to obtain within first 6 months of employmentAbility to work in all weather conditionsAbility to lift 25 poundsAbility to push / pull 50 poundsAbility to stand and work on uneven terrainOmni Hotels & Resorts is an equal opportunity employer - vets / disability.