Professional Development Program Manager
Responsible for developing and delivering professional development programs and in-service training sessions for healthcare professionals.
Essential Functions :
- Collaborate with subject matter experts and stakeholders to identify training needs and develop comprehensive training programs aligned with the organization's goals and regulatory requirements.
- Conduct needs assessments, analyze training gaps, and design learning objectives and outcomes for in-service training sessions.
- Develop training materials, including presentations, handouts, e-learning modules, and multimedia resources, using instructional design principles and adult learning techniques.
- Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
Qualifications :
High School Diploma or Equivalent requiredCertified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) preferredPrevious experience in designing and delivering training programs for healthcare professionals, preferably in a CPD or professional development capacity. 3-5 years requiredKnowledge, Skills and Abilities :
Excellent interpersonal and verbal / written communication skills needed to maintain constructive working relationships within and outside of department.Problem solving and conflict resolution skills.Program planning and organizational skills to effectively manage work and educational data collection.Customer service skills are required to effectively meet the needs of the staff and in building departmental and external relationships.Basic computer skills required to communicate electronically and to work with word processing and spreadsheet applications.Physical Requirements :
Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Mass General Brigham Competency Framework :
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.