If you are looking for a career at a progressive company with a long-standing commitment to people, join our caring and creative team at ISLA!
Availability Needed : Lunch, Dinner, Weekends, Sundays and Holidays.
Server Job Expectations
Applicants are expected to have 2-3 years' experience at a comparable high volume fine dining location. Responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multi-task and a high energy level are necessary for success in this position .
Essential Functions
- Accurately record and account for all items ordered, process payments, and balance all sales / receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends and holidays
- Effectively service a 3-6 table section
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders / restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminalsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment , including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed
We Shall Hospitality is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.