Managing Director, Institutional Client Relationship Management

Managing Director, Institutional Client Relationship Management

2 days ago Be among the first 25 applicants

What You'll Do

• Lead and manage team of Relationship Managers and Client Service associates, ensuring delivery and oversight for team success and alignment to firm and team goals.
• Responsible for a book of Institutional clients, acting as the client's first port of call on developing and executing robust client account plans and retention strategies for our portfolio of clients, ensuring sustained client satisfaction and loyalty.
• Lead engagement initiatives with our existing client base, conducting comprehensive client portfolio reviews, due diligence exercises, and retention activities.
• Oversee client team responsible for the end-to-end delivery of exceptional client service, orchestrating seamless collaboration across internal teams to deliver and execute on our client needs.
• Collaborate closely with Distribution, Investment teams, and Consultant Relationships to develop enduring relationships, enhance client retention, and drive growth opportunities, with a primary focus on institutional clients.
• Build and drive best practice for retention and continuously evaluate and refine strategies to adapt to changing client needs and industry landscape.
• Foster a profound comprehension of institutional clients and their diverse needs across various asset classes, including alternative investment products.
• Cultivate an in-depth understanding of Principal Asset Management's investment strategies and client solutions, adeptly identifying opportunities to address evolving client needs.

About Principal Asset Management

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose‑led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! Principal Asset Management offers global asset management expertise across a diverse set of traditional and alternative asset classes. Check us out at www.principalam.com.

Who You Are

Skills That Will Help You Stand Out

Travel is required. This could be around 50% depending on where you live and the clients’ and business needs.

Salary Range (Non‑Exempt expressed as hourly; Exempt expressed as yearly)

$174,000 – $236,000  /  year.

Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short‑term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.

Location

We’re open to considering in‑office or hybrid talent. Preferred locations are Chicago and Des Moines. We will also consider talent in New York City or Seattle.

Work Environment

This role offers the ability for in‑office or hybrid (blending both office and remote work in a typical workweek) work arrangements. You’ll work with your leader to figure out which option may align best based on several factors.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date.

#J-18808-Ljbffr