JOB SUMMARY AND QUALITIES
The Bookkeeper is responsible for administrative, customer service and financial duties of the company in accordance with the policy and sales plan. This person must exhibit professionalism and highly efficient work habits, continuously strive to improve the efficiency of the office and overall operation of the business. The Bookkeeper should possess a cheerful character, helpful attitude, a good work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees. He / She must have knowledge of accounting and clerical tasks, insurance procedures, banking procedures, and Federal and Provincial government reporting.
ACCOUNTABILITY AND RESPONSIBILITY OF POSITION :
CUSTOMER SERVICE AND PRODUCTION DUTIES
- Supervise the initial greeting of prospects in accordance with company procedures
- Supervise the handling of phone traffic and reporting procedures
- Supervise paperwork on all vehicles
- Communicate with customers on the status of repair
- Attend daily release meetings in order to provide key information to managerial staff; participate in monthly company meetings and be willing to attend any and all training programs to enhance performance both personally and professionally
- Responsible for maintaining the front office and customer areas
- Understand and be able to schedule work and process paperwork on all vehicle repairs
- Supervise the business' record keeping in accordance with provincial and federal requirements
- Maintain a complete and accurate system for job costing all jobs; this should be prepared on a daily basis and conducted each morning
- Maintain the filing of all equipment manuals and warranty information in organized manner
ACCOUNTING AND BOOKKEEPING DUTIES
Maintain the collection of payment for completed jobsResponsible for Accounts Payable, enter invoices, issue chequesMaintain a complete and accurate system of accounting for all areas of the company, including a complete journal for accounts payable and an accurate journal for accounts receivableResponsible for banking transactions including deposits, loan payments, tax payment reconciliations, interest calculationsResponsible for all billing to insurance carriersResponsible for reconciling bank accountsContinuously follow-up with parts returns / receiving creditsContinuously check inventory of vehicles in store, including total lossOrganize POS daily reports, add or import them into Accounting SystemResponsible for all importing from Management System to Accounting System, if applicableEnter all information into DatastayRECEIVING / INVENTORYING OF PARTS
Receive all parts and verify that the order is accurate and complete and matches vendor's invoice (Best practice is to do it while driver is on site to allow any omissions or damage to be noted and shared with management)Mark and store all received parts with proper work order number in an appropriate locationCheck for returned parts for that vendor and make sure you get a parts return slip. Ensure all documentation is delivered to front office managementUpon completion of the repair, return unnecessary parts for credit and document this activityWhere applicable use one parts cart for one work order. On smaller jobs you may be able to use plastic totes that can be stored in the trunk of repaired vehiclesCOMMUNICATION WITH PRODUCTION AND MANAGEMENT STAFF
Upon receipt of correct parts, photo copy invoice - 2 copies – 1 copy to payables file and 1 copy for RO packageCompare vendor invoice against estimate for accuracy of parts receivedAdvise Store Manager so that vehicle can be scheduled and moves file to parts in call customer slot. If parts are incorrect, notify Store Manager immediately so that any delays can be communicated to customer and / or insurance companyHUMAN RESOURCE ADMINISTRATION
Maintain attendance logs, vacation schedules and recording of time card entriesMATERIALS MANAGEMENT
Organize proper maintenance of all office equipmentOrganize the proper inventory of office supplies and materialsMaintain organized system of recording the inventory of all shop fixtures, furnishings and equipmentOTHER DUTIES
Continuously strive to improve the efficiency of the office and overall operation of the businessEXPERIENCE / SKILL REQUIREMENT
Experience handling bookkeeping and all phases of Office Administration, including customer service :
Functional / Technical Knowledge :Microsoft Office Software (Word, Excel, Outlook)
Experience with Quickbooks / Simply Accounting / etcBusiness Math SkillsSkills and Abilities Requirements :Work independently without close supervision
Flexible / adaptable to constant changeStrong tact and diplomacy; ability to interact with all levels of personnelHighly organized; ability to handle multiple concurrent assignmentsAbility to prioritize, organize and plan work under own initiativeNegotiating skills and handling of confidential informationStrong communication skills (reading, writing, speaking, listening)OCCUPATIONAL QUALIFICATIONS
Physical Requirements :
Keyboarding / finger dexterityGeneral physical skills (carrying, lifting – 10 lbs, standing, sitting, walking)Repetitive motionAll duties / responsibilities / experience are subject to changeJ-18808-Ljbffr