Our pharmacy technician positions have undergone an
exciting transformation, moving from a transaction-based
environment to a much more patient-centric one. As a Walgreens
Pharmacy Technician or Pharmacy Technician Apprentice, you'll be
front and center – interacting with our customers and developing
strong patient relationships. Pharmacy is the core of our business,
and our pharmacy technicians enjoy all the tools and support –
including the latest technology – to grow their careers and reach
their goals.
Walgreens is proud to invest &
champion an “earn while you learn” Pharmacy Technician Training
Program recognized by ASHP & Department of Labor. This
apprenticeship program gives you an entry point to a career in
health care by guiding you in taking steps towards becoming a
Pharmacy Technician Certification Board (PTCB) Certified Pharmacy
Technician and helping you maintain the high level of skill
required in the pharmacy care industry. Arming you with a
nationally recognized, portable credential that will help you
advance your career.
Whether you are new to
working in pharmacies or are an experienced Pharmacy Technician
Apply Now! Walgreens will train you to use your skills and talents
to serve and care for our patients and customers. The courses,
learning activities, and resources provided to you in our pharmacy
technician training program are designed to give you foundational
and advanced knowledge, skills, and on-the-job experiences you need
to prepare to become a certified pharmacy technician.
In accordance with state and federal
regulations, assists the pharmacist, under direct supervision, in
the practice of pharmacy. Assists the pharmacist in the performance
of other Pharmacy Department duties in accordance with Company
policies and procedures.
Responsible for using
pharmacy systems to obtain patient and drug information and process
prescriptions. If PTCB certified, assists with and coaches pharmacy
technicians in the operation of pharmacy systems and cashiers in
the operation of the pharmacy cash
registers.
Models and delivers a distinctive
and delightful customer
experience.
Customer
Experience
Engages customers and
patients by greeting them and offering assistance with products and
services. Resolves customer issues and answers questions to ensure
a positive customer experience.
Models and
shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied,
etc.).
Develops strong relationships with most
valuable
customers.
Operations
Under
the supervision by the pharmacist, assist in the practice of
pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Conduct.
Performs duties as assigned by
Pharmacy Manager, Staff Pharmacist and Store Manager including
utilizing pharmacy systems to enter patient and drug information,
ensuring information is entered correctly, filling prescriptions by
retrieving, counting and pouring pharmaceutical drugs, verifying
medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work
flow.
Reports, immediately, prescription errors
to pharmacist on duty and adheres to Company policies and
procedures in relation to pharmacy errors and the Quality
Improvement Program.
Strictly adheres to the
Walgreen Co. policy regarding Good Faith Dispensing during all
applicable prescription dispensing
activities.
Responsible and accountable for
registering all related sales on assigned cash register, collects
and handles cash as required. Takes customer to OTC aisle when
possible to assist in locating
products.
Handles telephone calls that do not
require personal attention of the pharmacist, including those to
physicians.
Processes (corrects and resubmits)
manual claims for third party program prescription services in a
timely and efficient manner, and performs other clerical duties, as
assigned by the Pharmacy Manager.
Assists and
supports Pharmacy Department on inventory management activities,
such as, ordering, unpacking, checking and storing shipment of
pharmaceuticals. Maintains knowledge of Company asset protection
techniques, and files claims for warehouse overages (merchandise
received, but not billed), shortages (merchandise billed, but not
received), order errors or damaged goods involving Rx
drugs.
May assist pharmacist in administering
clinical services including the collection and proper labeling of
blood / urine samples from patients and other clinical services as
required; assists pharmacy staff in coordination of clinical
services, Walgreens healthcare clinics and external
providers.
Assists Pharmacy Manager and Staff
Pharmacist in developing and maintaining good relationships with
the local medical community, including physicians, nurses, and
other health care providers, by medical provider detailing and
outreach to health groups, retirement homes, nursing homes, and
other forums for enhancing growth
opportunities.
Assists with exterior and
interior maintenance by ensuring the Pharmacy Department is stocked
with adequate supplies, clean, neat and orderly in condition and
appearance.
Complies with all company policies
and procedures; maintains respectful relationships with
coworkers.
Completes special assignments and
other tasks as
assigned.
Training
& Personal Development
Earns
and maintains PTCB certification through the designated PTCB
training program and / or state required certification / registration.
Otherwise, earns PTCB certification as condition of promotion to
senior technician.
Attends training requested
by Manager and acquires continuing education credits. Maintains
knowledge and skill in healthcare and pharmacy, including latest
news and
developments.
Basic
Qualifications
Must be
fluent in reading, writing, and speaking English. (Except in Puerto
Rico)
Requires willingness to work flexible
schedule, including evening and weekend
hours.
Preferred
Qualifications
Prefer
six months of experience in a retail
environment.
Prefer
to have prior work experience with
Walgreens.
Prefer
good math skills so they can fill prescriptions accurately,
including counting, measuring and weighing
medications.
Prefer
good computer
skills.
Prefer
the knowledge of store inventory
control.
Prefer
PTCB
certification.
We
will consider employment of qualified applicants with arrest and
conviction records.
An Equal
Opportunity Employer, including
disability / veterans.
The
actual compensation that you will be offered will depend on a
variety of factors including geography, skills and abilities,
education, experience and other relevant factors. This role will
remain open until filled. To review benefits, please click here
jobs.walgreens.com / benefits. If you are applying on a job board or
unable to click on the link, please copy and paste this URL into
your browser
jobs.walgreens.com / benefits
Salary
Range : $16.5 - $20 / Hourly
Pharmacy Technician • Chippewa Falls, WI, US