Italian Speaking Customer Service for Automotive industry

Italian Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our expert recruitment process ensures that we connect the best candidates with the right employers, helping individuals find their dream jobs abroad. We are currently seeking an Italian Speaking Customer Service Representative for the Automotive industry to join a dynamic team dedicated to providing exceptional service and support to customers in Italy and beyond. In this role, you will leverage your language skills to communicate effectively with clients and contribute to the overall customer experience. The ideal candidate will be passionate about the automotive industry, possess excellent communication skills, and be committed to delivering outstanding customer service. If you are looking for an opportunity to grow in a vibrant environment while utilizing your language skills, we encourage you to apply.

Responsibilities

• Assist customers with inquiries related to automotive products and services in Italian.
• Resolve customer complaints and provide solutions in a timely manner.
• Provide accurate information regarding vehicle specifications, service appointments, and warranty issues.
• Maintain a high level of product knowledge to effectively assist customers.
• Document customer interactions and feedback in the company database.
• Collaborate with other departments to ensure customer satisfaction.
• Achieve performance metrics related to customer service quality and response times.