Field Technician - Optimization Services Group

Location

New Orleans, LA, Hammond, LA, Baltimore / Washington D.C., Grand Rapids, MI, Twinsburg, OH, US - Southeast Region, US - Northeast Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region, US - Southwest Region, US - Remote

Job Category

Customer Service & Technical Support

Division

Intralox

Job Description (General Summary)

Intralox is actively seeking a dynamic and self-motivated Field Technician with strong technical skills. This pivotal role involves executing optimization services on material handling equipment, encompassing field installations and audits. Candidates should possess a robust mechanical background to deliver technical support for conveyance systems. Given the travel demands of the position, it is open to individuals located anywhere within the United States, with reasonable access to an airport.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businessesworldwide.

Our global workforceof over 3,000 employees in 20+ countriesconsist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

Job Responsibilities and Requirements

Responsibilities :

• Plan, manage and perform mechanical and electrical assembly, installation, and commissioning of equipment.
• Train customers to operate, maintain and optimize equipment performance.
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements.
• Provide insightful technical feedback to the Company's Engineering and R&D departments to improve equipment performance and value.
• Troubleshoot and correct problem installations or applications in the field.
• Find solutions on-the-fly and determine / communicate opportunities.
• Inspect conveyors to gather detailed technical information on opportunities for improvement.
• Communicate belt and conveyor recommendations verbally and in written reports
• Arrange and execute efficient travel on short notice, including nights and weekends.
• Maintain the professional appearance of equipment and work area.
• Air travel required, reasonable access to regional airport.
• Relentless self-evaluation, continuous improvement, and striving for improved customer touches.

Requirements :

Preferred Requirements :

EEO / Vet / Disability Notice

EOE / M / F / Vet / Disabled

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