Manager of Dropship and New Business

Manager Of Dropship And New Business

This Manager of Dropship and New Business should be highly organized, efficient, and entrepreneurial with a background in retail, e-commerce, and project management with experience working in vendor and 3rd party relationship management. This role requires strong organizational, communication, and analytical skills to manage the large vendor base, internal relationships, and ongoing vendor / SKU launches that drive the business. This is a full-time, salaried, exempt position.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Principal Duties and Responsibilities :

• Partnering with Senior Director to set strategy and financial goals, including long-range-planning and category strategies.
• Consistent alignment and communication with internal merchant teams on category, vendor, and SKU opportunities for both dropship and wholesale based on learnings.
• Managing relationship with 3rd party technology partner Commercehub.
• Championing new business models, including dropship across the organization, including advocating for product and digital enhancements needed to hit LRP, and partnering with internal cross-functional partners on various components of the business, including marketing / PR, logistics, accounting / finance, and online merchandising.
• Sourcing new opportunities for dropship business through competitive analysis, social media, attending trade shows, and partnership with merchant teams.
• Outreach, pitching, negotiating, and signing new vendors to the platform.
• Managing all steps in the process to successfully launch new business, including contract management; vendor, site, and SKU setup and activation; overseeing vendor integration in Commerce hub; web submission; partnership with technology and logistics teams; and SKU validation.
• Working with overseas contractor for SKU setups and activations, cost / retail price changes, and product updates.
• Partnering with Customer Service Department to resolve customer-facing issues pertaining to dropship orders.
• Monitoring weekly orders and shipments to ensure vendor compliance with program requirements; hold vendors accountable through communication and elevating concerns to leaders.
• Performing weekly sales analysis and track KPIs against goals.
• Managing day-to-day relationships with dropship vendors, including questions on invoicing, operational requirements, cost / retail changes, SKU status,
• Maintaining internal playbooks and operating manuals, working cross-functionally when new circumstances and opportunities arise to create and document processes for operational efficiency.
• Supporting Senior Director as we enter in new businesses, including project management, analysis, email correspondence, and meeting coordination.

Experience Education, Certifications and Affiliations :

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect :

For our full-time associates, we offer even more :

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Company will not pay costs associated with immigration sponsorship.

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices