Docucare Associate

Delivery Account Operations Position

Location : Charlotte, North Carolina, United States

Department : DELIVERY_ACCOUNT_OPERATIONS

Working Time : Full-time

Job Level : Individual Contributor

Job Type : Experienced

Job Field : DELIVERY_ACCOUNT_OPERATIONS

Seniority Level : Entry Level

Currency : USD - United States - US

Annual Base Salary Minimum : 28,800

Annual Base Salary Maximum : 57,600

Job Summary :

Primary Responsibilities :

Skills and Qualifications :

• Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission / objective.
• Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills in accordance with Service Level Agreement and Statement of Work relevant for the customer.
• Functional knowledge of a PC, including Excel, Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
• Identifies problems in straightforward situations and makes sound decisions using standard procedures.
• Eager to learn technologies surrounding print production and finishing equipment.
• Must be able to stand for long periods of time, walk, bend, and reach.