Field Service Application Engineer

Job Family : Electrification & Automation

Req ID : 483448

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

About Smart Infrastructure - Electrification and Automation :

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today's and tomorrow's power grid!

The EA Business Unit in Wendell, North Carolina, which is its U.S. headquarters, focuses on photovoltaic inverters, medium-voltage power distribution equipment including packaging and services, and solutions, including automation.

We are looking for an Field Service Application Engineer. This position will be based in Wendell, NC.

Creation of technical and commercial field service engineering and / or modification proposals based on review and mark-up of customer's technical specifications

Roles & Responsibilities

Collaborate and communicate with both Siemens Regional and Product Business Development in Smart Infrastructure (SI) along with other sales channels on proposal, project and opportunities.

Coordinate activities during the preparation of proposal documents describing technical, financial and legal aspects of the offer

Ensure that all relevant project information, documentation and communication are handed over to project execution organization after contract award

CRM and Limitation of Authority(LOA) process is a key requirement and metric for accurate pipeline management and bid approval process respectively

Participate in improvement of sales tools, processes and procedures to establish "best in class" bidding processes

Preparation of all proposal documents including official LoA documents (LoA -Limit of Authority)

Keep track of all opportunities in SieOps (Siemens CRM tool)

Cost calculation for service scope of supply

Participation of bid preparation, scope, schedule, budget and division of responsibilities between the team members

Establish and coordinate bid team activities

Ensure progress according to Siemens official bid approval process while meeting customer expectations

Support sales managers during negotiations and clarifications

Handover to project organization according to PM@Siemens guideline

You'll win us over by having the following qualifications :

Basic Qualifications :

2+ years engineering / project management / field service experience in transmission and / or distribution products, or equivalent

Must have excellent interpersonal, negotiating, writing and presentation skills in order to effectively communicate with internal and external contacts

A history of measurable goal-driven success

Success in working in a multicultural team environment

Preferred Qualifications :

• Understanding and / or work experience with some or all of the following areas is preferred : (1) Medium voltage switchgear (both AIS and GIS), (2) LV switchgear and breakers , (3) Medium voltage spare parts and vacuum replacement breakers, (4) Experience using Salesforce, and (5) Experience using SAP.

About Siemens :

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here () .

Our Commitment to Equity and Inclusion in our Diverse Global Workforce :

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-BJ1 #WendellMFG

$60,340 $103,440

Organization : Smart Infrastructure

Job Type : Full-time

Category : Customer Services