Job Title : It Services Technician
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide :
- A collaborative work environment with the ability to learn about many different industries
- Salary of $55,000-65,000
- Room for professional growth
- Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do :
Provide support to end users via remote support sessions and on-siteProvide support for Microsoft technologies including Windows and Office 365Configure and deploy new laptop and desktop systemsDocument incidents and follow resolution proceduresProvide exceptional customer service at all timesSkills You'll Need :
1-2 years of previous technical support experienceExperience with building desktops and troubleshooting hardware issuesEnjoy working as part of a collaborative team and in a fast-paced environmentAnalytical thinking, problem solving, and the ability to learn quicklyAbility to work a light, rotating on-call scheduleTechnical curiosity!Associate's or Bachelor's degree in an Information Technology related field is preferredExperience with Active Directory and Group Policy a plusAbility to travel to head office in Madison, WI on occasion preferred, including one week at the start of the roleNext Steps :
Quick apply with your resume here
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