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PARTS AND SERVICE Customer Support Professional
PARTS AND SERVICE Customer Support ProfessionalCarmona's Appliance Center • Redding, CA, US
PARTS AND SERVICE Customer Support Professional

PARTS AND SERVICE Customer Support Professional

Carmona's Appliance Center • Redding, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Employee discounts
  • Company parties
  • Paid time off

Job Summary

Carmona's Appliance Center is looking for a Customer Service Representative to join our team in the parts and service department! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints and identifying and ordering parts. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities :

  • Receive incoming calls in a professional and courteous manner
  • Schedule Service Work Orders
  • Complete work orders, return customer calls, and respond to customer complaints
  • Purchasing : Placing parts orders, Receive all incoming parts, Parts Return Process
  • Perform other duties as needed which may include cross-training in related positions
  • Qualifications :

  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • Benefits / Perks

  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment
  • Create a job alert for this search

    Customer Service Professional • Redding, CA, US

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