Talent.com
Retail Customer Service Associate Part Time
Retail Customer Service Associate Part TimeBJ's Wholesale Club • Toms River, NJ, US
Retail Customer Service Associate Part Time

Retail Customer Service Associate Part Time

BJ's Wholesale Club • Toms River, NJ, US
10 days ago
Job type
  • Part-time
Job description

BJ's Wholesale Club Team Member

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of Working at BJ's

BJ's pays weekly

Eligible for free BJ's Inner Circle and Supplemental membership(s)

Generous time off programs to support busy lifestyles

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

Benefit plans for your changing needs

o Three medical plans

  • , Health Savings Account (HSA), two dental plans, vision plan, flexible spending

401(k) plan with company match (must be at least 18 years old)

  • Eligibility requirements vary by position
  • Medical plans vary by location
  • Tuesday, Wednesday, Thursday, 3p-10p Saturday 2p-10p

    Job Summary

    Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

    Team Members :

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.
  • Members :

  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean
  • Club Standards : Work as a Team to Deliver GOLD Club Standards Daily :

  • Work with commitment and pride to deliver GOLD- Grand opening look daily
  • Clean and organized, inside, and out
  • Know Your Business :

  • Understand how to access and read production and / or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.
  • Major Tasks, Responsibilities, and Key Accountabilities :

  • Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.
  • Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
  • Reviews and maintains the AP Alert Binder according to AP standards.
  • Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation.
  • Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
  • Ensure the execution of the repack awareness guidelines by inspecting known repack articles.
  • Monitor member and visitor traffic entering and exiting the club
  • Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures.
  • Maintains high standards of safety for members and team members.
  • Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building.
  • Processes empty water jug return vouchers to members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.
  • Qualifications :

  • Strong interpersonal skills and an attention to detail are required.
  • Basic math skills preferred.
  • Ability to use a smart handheld device.
  • Must successfully complete required training and certification processes.
  • Must be employed with the company for at least 6 months.
  • At least 18 years of age.
  • Environmental Job Conditions :

  • All the time is spent standing and moving about on hard surfaces.
  • Will at times require bending, pulling, reaching, stooping and climbing ladders / step stools.
  • May require occasional lifting up to 30 lbs.
  • Exposure to both indoor and outdoor temperatures.
  • In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.75-$20.10.

    Create a job alert for this search

    Customer Service Associate • Toms River, NJ, US

    Related jobs
    Retail Associate

    Retail Associate

    Ross Stores • Eatontown, NJ, US
    Full-time
    Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant st...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate- Overnight Shift

    Customer Service Associate- Overnight Shift

    Royal Farms • Brick, NJ, US
    Full-time
    The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas o...Show more
    Last updated: 30+ days ago • Promoted
    Retail Associate

    Retail Associate

    Aldi • Monmouth Junction, NJ, US
    Full-time
    As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by wo...Show more
    Last updated: 1 day ago • Promoted
    Retail Customer Service Associate Part Time

    Retail Customer Service Associate Part Time

    BJ's Wholesale Club • Manahawkin, NJ, US
    Part-time
    BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save...Show more
    Last updated: 7 hours ago • Promoted • New!
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • East Brunswick, NJ, US
    Part-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - Part Time

    Retail Sales Associate - Part Time

    Curaleaf • Bordentown, NJ, US
    Part-time
    Retail Sales Associate - Part Time.At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our bran...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    BJ's Wholesale Club • Manahawkin, NJ, US
    Part-time
    BJ's Wholesale Club Team Member.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored Brands • Holmdel, NJ, US
    Part-time
    Sales Opportunity At Tailored Brands.Sales Opportunity At Tailored Brands.Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Retail Sales Associate - Part Time

    Seasonal Retail Sales Associate - Part Time

    USA Jobs • Toms River, NJ, US
    Part-time
    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Retail Sales Associate! Are you an outgoing, upbeat, people-person with gr...Show more
    Last updated: 7 hours ago • Promoted • New!
    Retail Sales Part Time

    Retail Sales Part Time

    Lowe's • Princeton, NJ, US
    Part-time
    As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...Show more
    Last updated: 6 days ago • Promoted
    Seasonal Retail Sales Associate - Part Time

    Seasonal Retail Sales Associate - Part Time

    Burlington Stores • Toms River, NJ, US
    Part-time
    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Are you an outgoing, upbeat, people-person with great organizational skill...Show more
    Last updated: 7 hours ago • Promoted • New!
    Customer Service Part Time

    Customer Service Part Time

    Phenom People • Brick, NJ, US
    Full-time +1
    Retail Sales Associate - Part-Time.We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do any of the following statements match your cu...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    New Jersey Staffing • Howell, NJ, US
    Full-time +1
    Visionworks Optical Specialist / Retail Sales Associate.Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.Wheth...Show more
    Last updated: 6 days ago • Promoted
    Retail Associate

    Retail Associate

    Columbia Sportswear • Jackson, NJ, US
    Full-time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Best Buy • Brick, NJ, US
    Part-time
    As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores.We’ll train you with the skills and knowledge you need to confidently recommend the right...Show more
    Last updated: 10 days ago • Promoted
    Retail Sales Associate - Part-time

    Retail Sales Associate - Part-time

    Scouting America • Morganville, NJ, US
    Part-time
    Quick Apply
    Scouting America has an outstanding opportunity for a motivated part-time Sales Associate in a fast-paced, results-oriented environment. This position contributes to the successful daily operation o...Show more
    Last updated: 11 days ago
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Hazlet, NJ, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show more
    Last updated: 25 days ago • Promoted
    Temporary Seasonal Retail Store Associate - Part Time

    Temporary Seasonal Retail Store Associate - Part Time

    Ocean State • Barnegat, NJ, US
    Part-time +1
    Temporary Seasonal Retail Store Associate - Part Time.Join our Team! All associates receive 30% discount!.The compensation range for this opportunity is $15. Company Overview : Ocean State Job Lot ("...Show more
    Last updated: 13 days ago • Promoted