Homes of Hope Permanent Housing Case Manager

The Salvation Army Midland Division Family Haven Shelter is looking for a Homes of Hope Permanent Housing Case Manager. The individual in this position will be responsible for providing social services to homeless families who are Permanent Housing Program participants to achieve the goals of the Permanent Housing Program.

This is a full-time exempt position, 40 hours per week, $50,000.00 annually.

10740 Page Ave, Saint Louis, Missouri

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.) :

• Conduct timely intake of Permanent Housing Program applicants to ensure relocation from emergency shelter or Transitional Housing to the Permanent Housing Program and to maintain case load according to Permanent Housing Program policies and procedures.
• Provide Permanent Housing Program clients with planned case management services to resolve problems and to maximize clients' adjustment and functioning.
• Connect Permanent Housing Program clients with neighborhood resources to facilitate integration into the community and achieve positive neighbor relations with permanent housing placements.
• Provide Permanent Housing Program clients with after care services to attain outcomes and sustain housing placements.
• Maintain client and program records.
• Assess applicants at emergency shelters or Transitional Housing, process application documents, and secure application decisions either collaboratively through the Screening Team at Family Haven or the St. Louis County Housing Coordination Board.
• Develop case plans from assessments that guide clients' participation in Permanent Housing Program to achieve individual and program goals. Implement and revise case plans according to program policies and procedures.
• Deliver services in Permanent Housing Program apartments and office according to case plans and program policies and procedures.
• Network with community services to develop and monitor client services according to case plans and program policies and procedures.
• Enter client and service data in computerized database, collect records in case files, and generate information for the organization according to Permanent Housing Program policies and procedures.
• Perform on-call duties after office hours as necessary.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers and supervisors. This includes, but is not limited to, such actions as : resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his / her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Bachelor's degree in human services field with one-year related work experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Must be a team player, a self-starter, and perform well with minimum supervision. Commitment to carry out The Salvation Army's mission is essential. Must have working knowledge of computers. Must have reliable transportation, a valid drivers' license and pass TSA MVR check.

Knowledge of

Knowledge of The Salvation Army and government, state and community resources are helpful.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

Employee Status

Full-Time : Normal work hours will be determined with supervisor.