Proactive Technical Alignment Engineer (TAE)

Role Identity

The Proactive Technical Alignment Engineer (TAE) is the disciplined guardian of GXAs technical standards. They ensure client environments remain aligned, secure, and predictablebuilding the foundation that allows vCTOs to focus on strategy, relationships, and growth.

This role thrives on structure, detail, and accuracy. TAEs are independent problem-solvers, data-driven in their work, and relentless in their pursuit of documentation excellence. They are not client-facing strategists; instead, they are the behind-the-scenes technical stewards who make vCTO conversations possible.

To be successful, a TAE must bring very strong, senior-level Systems Engineer (Sr. SE) technical skills able to operate at an L3 level across Windows Server, Active Directory / Entra ID, Office 365, Azure, virtualization, networking, Intune, endpoint compliance, and conditional access.

Summary

The ideal TAE is not a generalist firefighter they are a specialized engineer with discipline and precision. They excel in environments where documentation, process, and accuracy are paramount. They thrive in the background, supplying the intelligence that allows vCTOs to shine in front of clients.

They are guardians of standards, custodians of documentation, and analysts of technical data. Their work reduces noise, strengthens security, and ensures GXA delivers consistent, proactive service across every client.

Core Traits & Personality

• Methodical & Disciplined Always follows checklists, standards, and procedures with precision.
• Detail-Oriented Notices the gaps others miss; ensures every environment is fully documented.
• Independent & Accountable Requires minimal supervision, owns their results, and consistently delivers.
• Analytical & Data-Driven Enjoys finding patterns in health checks and reports; skilled at root cause analysis.
• Structured Communicator Writes clear, concise, and reliable documentation; communicates issues effectively to vCTOs and technical peers.
• Process-Focused Believes in repeatability, standardization, and continuous improvement.

Primary Responsibilities

Success Measures (Key Accountabilities)

Technical Must-Haves

7+ years of IT systems / network engineering at an L4 level.

Preferred / Developmental Goals

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