Client Services & Sales Specialist

Job Description

Pri-Med is looking for a Client Services & Sales Specialist to join our team! In this role, you’ll manage the entire project lifecycle for our Pri-Med Academy online education product. From lead generation and onboarding to implementation and post-program reporting, you’ll play a key role in ensuring client success and supporting sales initiatives. This role will involve establishing connections with clients, handling multiple projects concurrently, and working collaboratively in a dynamic, team-based setting.

This is an exciting opportunity to be part of a new product launch, with continued growth, opportunity, and challenges. We’re looking for someone who thrives in a fast-paced, collaborative environment and brings a meticulous approach to project management.

Client Services Responsibilities :

• Lead onboarding meetings and communications with new clients to understand Pri-Med Academy’s offerings including content available and overall learning management system (LMS)
• Be the go-to expert for our learning management system
• Build and maintain strong, long-lasting client relationships through proactive communication and regular check-ins
• Respond to client inquiries, concerns, and requests promptly and professionally
• Coordinate with Clinical and Accreditation teams to stay up to date on content availability and expiration
• Become the project matter expert on product offerings and specs
• Act as the bridge between clients and internal teams, ensuring effective communication and alignment on client objectives
• Manage client onboarding process for new accounts and ensure seamless client experience

Sales Support Responsibilities :

Additional Responsibilities :

Success Metrics :

Requirements :

Pri-Med Perks :

Diversity is a priority for us. We provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, national origin, age, disability, sexual identity, or gender expression.