Talent.com
Operations Manager

Operations Manager

Blue Prism GroupDenver, CO, US
1 day ago
Job type
  • Full-time
Job description

Operations Manager

SS&C is hiring an Operations Manager to support Calastone's production services through a pending acquisition, ensuring stability pre-close and scalable run-state post-close. This role will oversee US production services for the Calastone portfolio, owning stability, first-line assistance, complex incident management, and service governance.

Why You Will Love It Here!

  • Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Future : 401k Matching Program, Professional Development Reimbursement
  • Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives : Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training : Hands-On, Team-Customized, including SS&C University
  • Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

  • Lead and mentor the US Operations team supporting the Calastone business, strengthening capability, performance, and delivery of operational objectives.
  • Proactively monitor production services to ensure reliability, stability, and performance; own first-line assistance to internal and external customers and drive timely, accurate issue resolution.
  • Run service governance and knowledge-sharing rhythms to close skill gaps; partner with Operations leadership and Service Transition to increase first-line resolution rates.
  • Build and maintain executive-level client relationships through proactive engagement, service reviews, and escalation management; identify service optimization opportunities and communicate them to senior management.
  • Act as the escalation point for complex regional referrals and as incident manager for service incidents, driving structured investigation, root-cause analysis, and rapid resolution.
  • Coordinate code releases and client communications with QA and Development; validate pre-production checks and standards prior to release.
  • Partner with implementation teams to capture production requirements during client setup and ensure smooth transition into live operations.
  • Coordinate with customers, internal technical teams, and data-center providers during implementations with clear, efficient communication.
  • Contribute to continuous improvement through process optimization, automation, and adoption of best practices.
  • Participate in an on-call rotation; support offset coverage for East and West Coast operations.
  • What You Will Bring :

  • Significant experience in incident management, application support, and operations in a client-facing financial services environment.
  • Ability to serve as Change Manager; strong knowledge of ITIL 4 Change Enablement practices.
  • Demonstrated experience across project delivery life cycles using industry best practices; broader ITIL knowledge beneficial.
  • Familiarity with transactional or real-time banking services; exposure to Liquidity Portals, Money Markets, or Mutual Funds is advantageous.
  • Technical proficiency across databases / SQL, MQ, SWIFT, ISO 15022 / 20022, FIX, XML, authentication / certification, and secure FTP.
  • Experience with Salesforce or a similar CRM platform.
  • Calm, professional presence under pressure; inclusive leadership, strong communication, and high attention to detail.
  • SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Colorado : Salary range for the position : 70,000 USD to 130,000 USD.

    Create a job alert for this search

    Operation Manager • Denver, CO, US

    Related jobs
    • Promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Children's Hospital ColoradoAurora, CO, United States
    Full-time
    Responsible for providing leadership direction and management of resources for the day-to-day operations of the inpatient pharmacy. Hours per week : 40, eligible for benefits.Shift : Monday - Friday, ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Children's Hospital ColoradoAurora, CO, United States
    Full-time
    The Operations Supervisor plays a pivotal role in supporting the faculty and administrative functions of the Heart Institute. Leading a team of approximately ten administrative and procedural schedu...Show moreLast updated: 30+ days ago
    • Promoted
    FT Operations Manager

    FT Operations Manager

    MichaelsLittleton, CO, US
    Full-time +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    Charm IndustrialFort Lupton, CO, US
    Permanent
    If the idea of running a 24 / 7 industrial operationleading teams, fine-tuning processes, and making sure every valve, pump, and operator is firing on all cylinderssounds like your kind of adventure,...Show moreLast updated: 11 days ago
    Operations Manager, Switchgear Repair

    Operations Manager, Switchgear Repair

    Integrated Power ServicesDenver, CO, US
    Full-time
    IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, GL Operations

    Manager, GL Operations

    Alterra Mountain CompanyDenver, CO, United States
    Full-time
    COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT.Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the ...Show moreLast updated: 2 days ago
    • Promoted
    Operations Manager, GTM

    Operations Manager, GTM

    PropellerDenver, CO, US
    Full-time
    Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money.We do this through the power of maps. Our customers use Propeller's integrated hardware and...Show moreLast updated: 23 days ago
    Operations Manager I

    Operations Manager I

    QED NationalUSA, Colorado, Lakewood
    Full-time +1
    We are seeking a driven and dynamic.This entry-level management role is an excellent opportunity for a professional who wants to make a measurable impact on organizational growth, employee developm...Show moreLast updated: 9 days ago
    • Promoted
    Operations Manager

    Operations Manager

    AmazonAurora, CO, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show moreLast updated: 21 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Royal Lahaina ResortDenver, CO, US
    Full-time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Operations Manager, DEN5

    Sr. Operations Manager, DEN5

    AmazonAurora, CO, US
    Full-time
    Our Senior Operations Managers are responsible for all budgetary, people development and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or functions...Show moreLast updated: 30+ days ago
    • Promoted
    Outbound Operations Manager

    Outbound Operations Manager

    CovetrusAurora, CO, US
    Full-time
    Operations Manager Outbound, Animal Health.Our Aurora, CO location is seeking an Outbound Manager responsible for managing the outbound operation of the Distribution Center to ensure timely and ac...Show moreLast updated: 30+ days ago
    • Promoted
    (DEN) Operations Manager

    (DEN) Operations Manager

    United Ground ExpressDenver, CO, US
    Full-time
    The Operations Manager is responsible for oversight of the Hub leadership team and the Hub's overall operational performance. Additionally, the Operations Manager works collaboratively with the Assi...Show moreLast updated: 5 days ago
    • Promoted
    Senior eDiscovery Operations Manager

    Senior eDiscovery Operations Manager

    DishEnglewood, CO, United States
    Full-time +1
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 4 days ago
    • Promoted
    Operations Manager - Limelight Boulder

    Operations Manager - Limelight Boulder

    Aspen Skiing CompanyBoulder, CO, US
    Full-time
    Operations Manager - Limelight Boulder.Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them.Set in the heart of el...Show moreLast updated: 7 days ago
    • Promoted
    Shop Operations Manager

    Shop Operations Manager

    RK IndustriesDenver, CO, US
    Full-time
    Join RK as a Shop Operations Manager and take the lead in driving operational excellence across fabrication, procurement, design compliance, and project delivery. In this role, you'll oversee the fu...Show moreLast updated: 30+ days ago
    • Promoted
    Program Operations Manager, Design Delivery NA

    Program Operations Manager, Design Delivery NA

    Vantage Data CentersDenver, CO, United States
    Full-time
    Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America,...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Dining Operations

    Manager, Dining Operations

    Covenant Living CommunitiesWestminster, CO, United States
    Full-time
    Provides supervision of service operations for food preparations and service operations to ensure resident enjoyment and satisfaction. Contributes to account revenue and operating profit contributio...Show moreLast updated: 12 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Highgate HotelsDenver, CO, US
    Full-time
    The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.Highgate is a premier real estate investment and hospitality management company wi...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    MichaelsArvada, CO, US
    Full-time +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....Show moreLast updated: 30+ days ago